Very disappointed Very disappointed. I used a Khol's gift card on my purchase and ended up retuning the item. I asked the customer service representative if I should receive a merch card or how do I get my money back and she replied all the money would be placed back on the gift card. I didn’t think anything of it and a month later when I went to use the gift card there was no money on the gift card. I spoke with the manager about the situation and he told me there was nothing he could do. I told him that was an unacceptable answering how my money had been taken he proceeded to tell me he didn’t believe me. I I’ve been a loyal customer to this company for over 20 years and was very disappointed in the service I received. The company did nothing to look into the situation And said that they wouldn’t.

Tired of receiving coupons that I… Tired of receiving coupons that I cannot use for on-line purchases even though it says I can! I waited until the coupon was valid to order, put in the code right off the coupon, AGAIN says can't locate! NO purchase from me! I'm DONE ever shopping Kohls on-line again! SCAMMERS

Kohl’s is apparently promoting sex work Kohl’s employees in the Caribbean giving out sex numbers to try to get credit card mistakes addressed. Also asking for sensitive information. Nice job corporate. You really outdone yourself in the fraud department.

Ordered nice jeans, got ones with rips in them.... I ordered 2 pairs of Sonoma supersoft skinny jeans with the intent of wearing them to work. I've ordered these jeans many times before without issue. When I got the jeans today, they had prefab rips in them! The pictures didn't show any rips, and I obviously cannot wear them to work. These 2 pairs are going right back. So very disappointed in Kohls. I will be cancelling my Kohls card and never going back.

Kohl's refuse to cancel an order and refund money I placed an order for 4 items on 3/22/24. I received 2 of those items. I have contacted Kohl's via chat regarding the other two items, several times regarding the other two items and was told they would be shipped. As of today, 4/3/24, I have not received these items, I have not had any correspondence from Kohl's and Kohl's have blocked me from signing into my account. The original tracking number on this order does not work.