The Emperor's New Clothes Honestly I have not seen any difference in my cell phone reception with the WeBoost slim. I even added the taller antenna, because others said it made a difference for them. Whether my phone is in the cradle or not, with the small antenna or the taller one, the reception is the same. Hopefully there will be areas in my travels where it makes a difference. Otherwise I have wasted a bunch of money. I was pleased with the speed in which I received the WeBoost and then the taller antenna. They also responded quickly to my initial inquiry about their products. So from a customer service perspective I have no complaints. Too bad the product does not work as advertised.

DO NOT order- if you need to return it, you will struggle to get a refund!! I purchased a Wilson Amplifier with installation on 11/09/23. It arrived in a timely manner and I scheduled installation through the information they provided. When the technician arrived to install the amplifier, he was not able to find any location (and he tried several places on the roof) that increased my cell signal reception beyond what is was without the amplifier. That was unfortunate as I had hoped for a better signal, but perhaps not the fault of the amplifier. However, the biggest reason for my 1 star rating (and I would give zero stars if possible) is the problems I have faced trying to get my refund since then. I contacted customer service 11/16/23 to arrange a return. The email with directions stated it would take 7-10 business days after they received the amplifier back for the refund to process. I was also told when on the phone with customer service that I would be refunded for the cost of return shipping. It cost me $151.36 to ship it back via UPS. They received the amplifier back on 11/30/23 per the tracking from UPS. It is now 1/2/24 and I have not received a refund for the amplifier ($1390.99) or the return shipping costs ($151.36). Even considering the holidays, it is far past the 7-10 business days they stated, and I am still owed $1,542.35. My recommendation: Do NOT order from this company! If the device does not work for you, getting your money refunded will be a struggle.

Employees and product are very good. Received advice and recommendations that were most helpful. It was also very helpful to read reviews that have been posted. Signal increased to two bars or better. Pizza pan on top of fiberglass RV works(to attach magnetic antenna). Highly recommend WeBoost Drive 4G-X used with Wilson 311155 (inside antenna). Standard little antenna(outside) that comes with 4G-X mounted to 16" metal pizza pan works well in my situation.

Either frauds or unresponsive Either frauds or unresponsive; either way I will be filing a charge back, because they refuse to respond in any way.

Purchased a reconditioned cell amp Output of amp is not what was expected. The amp was suppose to cover 2500 sq ft, when I installed it, you had to be within 6 feet to have any improvement in cell service. Found out from wilson tech support that the reconditioned unit I purchased with a one year warranty has a high failure rate within one to two months. Very disappointed that the reconditioned unit is not reliable!!