Deceptive website on returns States on website 30 day guarantee, and 7-10 on return of funds once they get item, Our item, Antenna, was no better then what came with system thus the request of refund. Buyer pays for return shipping. The day we received it we requested to return it, it took them about 3 days to get RMA and an email that states you have 14 days to return (not the 30 as stated on website), 15 days after they received item, still no refund, now they said due to July 4th holiday it can take up to 30 for refund (not the 7-10 days stated on their website).

Worth the investment I purchased the 470101R for my vacation home in Northwest Arkansas. Knowing that the cell reception in that area was pretty much non existent, I didn't have high hopes. After getting familiar with the instructions and setting up the system I was surprised to see four green lights and an improvement in reception from -103db to -57db or better. Very happy with my purchase. I will be buying another for my RV.

The weBoost 4g-x OTR is exactly what we needed. As full-time RVers we travel to some pretty remote places where without a cell booster we'd have no communication or internet. We bought the weBoost 4g-x OTR because according to our research, it was the best. We have not been disappointed. The first time we turned it on, it boosted our signal from abysmal -130 dBm to very usable -97 dbm.

The Emperor's New Clothes Honestly I have not seen any difference in my cell phone reception with the WeBoost slim. I even added the taller antenna, because others said it made a difference for them. Whether my phone is in the cradle or not, with the small antenna or the taller one, the reception is the same. Hopefully there will be areas in my travels where it makes a difference. Otherwise I have wasted a bunch of money. I was pleased with the speed in which I received the WeBoost and then the taller antenna. They also responded quickly to my initial inquiry about their products. So from a customer service perspective I have no complaints. Too bad the product does not work as advertised.

Not a good experience Ended up ordering the replacement antenna online by myself because it was after hours when the guy finally called me back. Once I attached new antenna, it ended up being defective as I later came to find out the solder had cracked where the antenna is attached to the cable & no one will help me replace it.