Charles Carpenter
GBThe unit I purchased just does not perform as expected The unit I purchased just does not boost the cell phone signal unless you have a pretty good signal already. If you have a couple of bars, it may give you an additional bar, but it must also be very, very close to the interior antennae. 3' is way to far away. I have the Drive 4 G-M, but will move to the 4 G-X and hope for better results. The original Wilson dual band boosters were better in my opinion.
A. Major
GBWorth the investment I purchased the 470101R for my vacation home in Northwest Arkansas. Knowing that the cell reception in that area was pretty much non existent, I didn't have high hopes. After getting familiar with the instructions and setting up the system I was surprised to see four green lights and an improvement in reception from -103db to -57db or better. Very happy with my purchase. I will be buying another for my RV.
Richard Marx
GBUPS delivered to old address!!! Order #185503 Gift for my friend Brad. He just moved. UPS delivered to his old address, no signature, UPS says they are all done, it has been delivered. My friend did not get the cell phone booster; instead the new occupant of his former rental home has it and is not giving it up. I'm out the entire $549 I spent on the gift. PayPal says that Wilson should file a claim against UPS and refund my money or re-send to Brad's new address. Wilson (also dba Silk Worldwide) has many phone numbers, all of which go to an off site call center, not Wilson office in Stafford, Texas. The operators say Wilson will call me back, but they don't. One call center operator confided that they don't resolve problems, they simply provide a live operator to answer the calls and essentially do nothing. I'm out $549, and It seems like that's the end of the story.
Lance Montgomery
GBVery bad experience with both order… Very bad experience with both order processing as well as the problem resolution. We ordered a Wilson Pro 70 Plus (50 ohm) with Omni/Dome Antenna (over $1,000, total). When we received the shipment the package only contained wiring, no amplifier. I placed 3 phone calls in to the number listed on Wilson Amplifiers's home page over the course of several days. Beyond the representatives on the phone taking my name and phone number the issue was never addressed.
Robert Morgan
GBThe Emperor's New Clothes Honestly I have not seen any difference in my cell phone reception with the WeBoost slim. I even added the taller antenna, because others said it made a difference for them. Whether my phone is in the cradle or not, with the small antenna or the taller one, the reception is the same. Hopefully there will be areas in my travels where it makes a difference. Otherwise I have wasted a bunch of money. I was pleased with the speed in which I received the WeBoost and then the taller antenna. They also responded quickly to my initial inquiry about their products. So from a customer service perspective I have no complaints. Too bad the product does not work as advertised.