Not a good experience Ended up ordering the replacement antenna online by myself because it was after hours when the guy finally called me back. Once I attached new antenna, it ended up being defective as I later came to find out the solder had cracked where the antenna is attached to the cable & no one will help me replace it.

Purchased a reconditioned cell amp Output of amp is not what was expected. The amp was suppose to cover 2500 sq ft, when I installed it, you had to be within 6 feet to have any improvement in cell service. Found out from wilson tech support that the reconditioned unit I purchased with a one year warranty has a high failure rate within one to two months. Very disappointed that the reconditioned unit is not reliable!!

we have an all metal home and our local … we have an all metal home and our local phone co. dropped all their cell service, we had a very weak signal from a distant tower that would sometimes let us make a call from outside our home showing one bar on our phones. after installing the 4G booster we have good signal inside our home with some areas showing 4 bars and -85 dbs. we are not very tech savvy and when one of our "smart" sons comes to visit they can probably help us position the equipment to get even better reception.

The Emperor's New Clothes Honestly I have not seen any difference in my cell phone reception with the WeBoost slim. I even added the taller antenna, because others said it made a difference for them. Whether my phone is in the cradle or not, with the small antenna or the taller one, the reception is the same. Hopefully there will be areas in my travels where it makes a difference. Otherwise I have wasted a bunch of money. I was pleased with the speed in which I received the WeBoost and then the taller antenna. They also responded quickly to my initial inquiry about their products. So from a customer service perspective I have no complaints. Too bad the product does not work as advertised.

Very bad experience with both order… Very bad experience with both order processing as well as the problem resolution. We ordered a Wilson Pro 70 Plus (50 ohm) with Omni/Dome Antenna (over $1,000, total). When we received the shipment the package only contained wiring, no amplifier. I placed 3 phone calls in to the number listed on Wilson Amplifiers's home page over the course of several days. Beyond the representatives on the phone taking my name and phone number the issue was never addressed.