Either frauds or unresponsive Either frauds or unresponsive; either way I will be filing a charge back, because they refuse to respond in any way.

DO NOT order- if you need to return it, you will struggle to get a refund!! I purchased a Wilson Amplifier with installation on 11/09/23. It arrived in a timely manner and I scheduled installation through the information they provided. When the technician arrived to install the amplifier, he was not able to find any location (and he tried several places on the roof) that increased my cell signal reception beyond what is was without the amplifier. That was unfortunate as I had hoped for a better signal, but perhaps not the fault of the amplifier. However, the biggest reason for my 1 star rating (and I would give zero stars if possible) is the problems I have faced trying to get my refund since then. I contacted customer service 11/16/23 to arrange a return. The email with directions stated it would take 7-10 business days after they received the amplifier back for the refund to process. I was also told when on the phone with customer service that I would be refunded for the cost of return shipping. It cost me $151.36 to ship it back via UPS. They received the amplifier back on 11/30/23 per the tracking from UPS. It is now 1/2/24 and I have not received a refund for the amplifier ($1390.99) or the return shipping costs ($151.36). Even considering the holidays, it is far past the 7-10 business days they stated, and I am still owed $1,542.35. My recommendation: Do NOT order from this company! If the device does not work for you, getting your money refunded will be a struggle.

The weBoost 4g-x OTR is exactly what we needed. As full-time RVers we travel to some pretty remote places where without a cell booster we'd have no communication or internet. We bought the weBoost 4g-x OTR because according to our research, it was the best. We have not been disappointed. The first time we turned it on, it boosted our signal from abysmal -130 dBm to very usable -97 dbm.

The unit I purchased just does not perform as expected The unit I purchased just does not boost the cell phone signal unless you have a pretty good signal already. If you have a couple of bars, it may give you an additional bar, but it must also be very, very close to the interior antennae. 3' is way to far away. I have the Drive 4 G-M, but will move to the 4 G-X and hope for better results. The original Wilson dual band boosters were better in my opinion.

Causes overheating in Verizon Mifi Jetpack After talking to customer rep, I apparently ordered wrong power supply. Would have appreciated a notification that power supply I ordered was not compatible with amplifier I ordered. Specifically talked to rep re my use with Verizon Wifi Jetpack. Was transferring large files between two computers on my homegroup. Took several hours, but Jetpack failed due to overheating by amplifier.