Causes overheating in Verizon Mifi Jetpack After talking to customer rep, I apparently ordered wrong power supply. Would have appreciated a notification that power supply I ordered was not compatible with amplifier I ordered. Specifically talked to rep re my use with Verizon Wifi Jetpack. Was transferring large files between two computers on my homegroup. Took several hours, but Jetpack failed due to overheating by amplifier.

Website Full of Inaccuracies and Confusion..... I have ordered and just received a We Boost Drive Reach RV. Initial testing looks promising, but my main use will be in the summer. My review is based solely on the web site, and chat experiences. The web site is full of errors, making product selection difficult. Case in point is the Drive Reach RV. The "what's included" pictures are different than what is contained in the online manual. So you don't know what you are actually going to get when you open the box. I am referring to the mounting brackets (claps onto ladder-pipe) and other bits. Then to try to confirm what was included, I engaged with the online chat, and the tech advised that they were would not be included. I was pleasantly surprised to open the box, and find the mounting bracket in the box, (yay)!! But this is contrast to what the tech told me, and what the website says is included. Next up, the part numbers for the individual components is confusing. The Drive Reach and Drive OTR have the same external antenna, but show different part numbers. So the shopper is left wondering what is different, and which one is better. When they are the same, (except for some mounting bits, OR because they are part of a different model (OTR vs RV)). So in the end, I spent waaay too much time, trying to figure out what to buy, owing to inconsistent information on the web site, techs providing wrong info, and part numbers that make comparison difficult. I hope that the product functionality makes up for these glaring shortcomings on the web site.

So the sales side is very responsive… So the sales side is very responsive and helpful, they assisted me with what I needed and options available. Then I placed an order with them on a Friday night and the next Thursday it still was not even shipped out yet, I had placed phone calls and support emails and finally, I received an email 5 days later giving me a tracking number that is not to be used for 72 hours so this means it takes this company almost 2 weeks to ship orders out. I sent an email to cancel but as of this email no response as I have found their items Amazon Canada and they don't charge shipping and I was charged $50.00 and I can have the items in 2 days from date of order. Don't expect service after they receive your payment in my limited experience with this company, it takes nothing to be prompt in returning requests and should advise if delivery would be delayed, I hope the product is a quality product.

The weBoost 4g-x OTR is exactly what we needed. As full-time RVers we travel to some pretty remote places where without a cell booster we'd have no communication or internet. We bought the weBoost 4g-x OTR because according to our research, it was the best. We have not been disappointed. The first time we turned it on, it boosted our signal from abysmal -130 dBm to very usable -97 dbm.

Purchased a reconditioned cell amp Output of amp is not what was expected. The amp was suppose to cover 2500 sq ft, when I installed it, you had to be within 6 feet to have any improvement in cell service. Found out from wilson tech support that the reconditioned unit I purchased with a one year warranty has a high failure rate within one to two months. Very disappointed that the reconditioned unit is not reliable!!