Either frauds or unresponsive Either frauds or unresponsive; either way I will be filing a charge back, because they refuse to respond in any way.

Purchased a reconditioned cell amp Output of amp is not what was expected. The amp was suppose to cover 2500 sq ft, when I installed it, you had to be within 6 feet to have any improvement in cell service. Found out from wilson tech support that the reconditioned unit I purchased with a one year warranty has a high failure rate within one to two months. Very disappointed that the reconditioned unit is not reliable!!

we have an all metal home and our local … we have an all metal home and our local phone co. dropped all their cell service, we had a very weak signal from a distant tower that would sometimes let us make a call from outside our home showing one bar on our phones. after installing the 4G booster we have good signal inside our home with some areas showing 4 bars and -85 dbs. we are not very tech savvy and when one of our "smart" sons comes to visit they can probably help us position the equipment to get even better reception.

DO NOT order- if you need to return it, you will struggle to get a refund!! I purchased a Wilson Amplifier with installation on 11/09/23. It arrived in a timely manner and I scheduled installation through the information they provided. When the technician arrived to install the amplifier, he was not able to find any location (and he tried several places on the roof) that increased my cell signal reception beyond what is was without the amplifier. That was unfortunate as I had hoped for a better signal, but perhaps not the fault of the amplifier. However, the biggest reason for my 1 star rating (and I would give zero stars if possible) is the problems I have faced trying to get my refund since then. I contacted customer service 11/16/23 to arrange a return. The email with directions stated it would take 7-10 business days after they received the amplifier back for the refund to process. I was also told when on the phone with customer service that I would be refunded for the cost of return shipping. It cost me $151.36 to ship it back via UPS. They received the amplifier back on 11/30/23 per the tracking from UPS. It is now 1/2/24 and I have not received a refund for the amplifier ($1390.99) or the return shipping costs ($151.36). Even considering the holidays, it is far past the 7-10 business days they stated, and I am still owed $1,542.35. My recommendation: Do NOT order from this company! If the device does not work for you, getting your money refunded will be a struggle.

The weBoost 4g-x OTR is exactly what we needed. As full-time RVers we travel to some pretty remote places where without a cell booster we'd have no communication or internet. We bought the weBoost 4g-x OTR because according to our research, it was the best. We have not been disappointed. The first time we turned it on, it boosted our signal from abysmal -130 dBm to very usable -97 dbm.