Causes overheating in Verizon Mifi Jetpack After talking to customer rep, I apparently ordered wrong power supply. Would have appreciated a notification that power supply I ordered was not compatible with amplifier I ordered. Specifically talked to rep re my use with Verizon Wifi Jetpack. Was transferring large files between two computers on my homegroup. Took several hours, but Jetpack failed due to overheating by amplifier.

Very bad experience with both order… Very bad experience with both order processing as well as the problem resolution. We ordered a Wilson Pro 70 Plus (50 ohm) with Omni/Dome Antenna (over $1,000, total). When we received the shipment the package only contained wiring, no amplifier. I placed 3 phone calls in to the number listed on Wilson Amplifiers's home page over the course of several days. Beyond the representatives on the phone taking my name and phone number the issue was never addressed.

Website Full of Inaccuracies and Confusion..... I have ordered and just received a We Boost Drive Reach RV. Initial testing looks promising, but my main use will be in the summer. My review is based solely on the web site, and chat experiences. The web site is full of errors, making product selection difficult. Case in point is the Drive Reach RV. The "what's included" pictures are different than what is contained in the online manual. So you don't know what you are actually going to get when you open the box. I am referring to the mounting brackets (claps onto ladder-pipe) and other bits. Then to try to confirm what was included, I engaged with the online chat, and the tech advised that they were would not be included. I was pleasantly surprised to open the box, and find the mounting bracket in the box, (yay)!! But this is contrast to what the tech told me, and what the website says is included. Next up, the part numbers for the individual components is confusing. The Drive Reach and Drive OTR have the same external antenna, but show different part numbers. So the shopper is left wondering what is different, and which one is better. When they are the same, (except for some mounting bits, OR because they are part of a different model (OTR vs RV)). So in the end, I spent waaay too much time, trying to figure out what to buy, owing to inconsistent information on the web site, techs providing wrong info, and part numbers that make comparison difficult. I hope that the product functionality makes up for these glaring shortcomings on the web site.

Not a good experience Ended up ordering the replacement antenna online by myself because it was after hours when the guy finally called me back. Once I attached new antenna, it ended up being defective as I later came to find out the solder had cracked where the antenna is attached to the cable & no one will help me replace it.

we have an all metal home and our local … we have an all metal home and our local phone co. dropped all their cell service, we had a very weak signal from a distant tower that would sometimes let us make a call from outside our home showing one bar on our phones. after installing the 4G booster we have good signal inside our home with some areas showing 4 bars and -85 dbs. we are not very tech savvy and when one of our "smart" sons comes to visit they can probably help us position the equipment to get even better reception.