Not a good experience Ended up ordering the replacement antenna online by myself because it was after hours when the guy finally called me back. Once I attached new antenna, it ended up being defective as I later came to find out the solder had cracked where the antenna is attached to the cable & no one will help me replace it.

Purchased a reconditioned cell amp Output of amp is not what was expected. The amp was suppose to cover 2500 sq ft, when I installed it, you had to be within 6 feet to have any improvement in cell service. Found out from wilson tech support that the reconditioned unit I purchased with a one year warranty has a high failure rate within one to two months. Very disappointed that the reconditioned unit is not reliable!!

Either frauds or unresponsive Either frauds or unresponsive; either way I will be filing a charge back, because they refuse to respond in any way.

The unit I purchased just does not perform as expected The unit I purchased just does not boost the cell phone signal unless you have a pretty good signal already. If you have a couple of bars, it may give you an additional bar, but it must also be very, very close to the interior antennae. 3' is way to far away. I have the Drive 4 G-M, but will move to the 4 G-X and hope for better results. The original Wilson dual band boosters were better in my opinion.

The Emperor's New Clothes Honestly I have not seen any difference in my cell phone reception with the WeBoost slim. I even added the taller antenna, because others said it made a difference for them. Whether my phone is in the cradle or not, with the small antenna or the taller one, the reception is the same. Hopefully there will be areas in my travels where it makes a difference. Otherwise I have wasted a bunch of money. I was pleased with the speed in which I received the WeBoost and then the taller antenna. They also responded quickly to my initial inquiry about their products. So from a customer service perspective I have no complaints. Too bad the product does not work as advertised.