Employees and product are very good. Received advice and recommendations that were most helpful. It was also very helpful to read reviews that have been posted. Signal increased to two bars or better. Pizza pan on top of fiberglass RV works(to attach magnetic antenna). Highly recommend WeBoost Drive 4G-X used with Wilson 311155 (inside antenna). Standard little antenna(outside) that comes with 4G-X mounted to 16" metal pizza pan works well in my situation.

UPS delivered to old address!!! Order #185503 Gift for my friend Brad. He just moved. UPS delivered to his old address, no signature, UPS says they are all done, it has been delivered. My friend did not get the cell phone booster; instead the new occupant of his former rental home has it and is not giving it up. I'm out the entire $549 I spent on the gift. PayPal says that Wilson should file a claim against UPS and refund my money or re-send to Brad's new address. Wilson (also dba Silk Worldwide) has many phone numbers, all of which go to an off site call center, not Wilson office in Stafford, Texas. The operators say Wilson will call me back, but they don't. One call center operator confided that they don't resolve problems, they simply provide a live operator to answer the calls and essentially do nothing. I'm out $549, and It seems like that's the end of the story.

The Emperor's New Clothes Honestly I have not seen any difference in my cell phone reception with the WeBoost slim. I even added the taller antenna, because others said it made a difference for them. Whether my phone is in the cradle or not, with the small antenna or the taller one, the reception is the same. Hopefully there will be areas in my travels where it makes a difference. Otherwise I have wasted a bunch of money. I was pleased with the speed in which I received the WeBoost and then the taller antenna. They also responded quickly to my initial inquiry about their products. So from a customer service perspective I have no complaints. Too bad the product does not work as advertised.

Worth the investment I purchased the 470101R for my vacation home in Northwest Arkansas. Knowing that the cell reception in that area was pretty much non existent, I didn't have high hopes. After getting familiar with the instructions and setting up the system I was surprised to see four green lights and an improvement in reception from -103db to -57db or better. Very happy with my purchase. I will be buying another for my RV.

Purchased a reconditioned cell amp Output of amp is not what was expected. The amp was suppose to cover 2500 sq ft, when I installed it, you had to be within 6 feet to have any improvement in cell service. Found out from wilson tech support that the reconditioned unit I purchased with a one year warranty has a high failure rate within one to two months. Very disappointed that the reconditioned unit is not reliable!!