The Wilson Weboost amplifier really … The Wilson Weboost amplifier really helped boost our cell phone signal and computer internet speed in our 4,000 sq ft home. We had one to zero bars on our cell phones with slow speed internet connection to three bars and fast internet connection. This signal amplifier really does work. You have to follow the directions and adjust the outside amplifier in the right direction and get the cable run distance over 25 feet away from the indoor amplifier pointing away from each other. A real easy set up which took about an hour to get the system all working properly.

Causes overheating in Verizon Mifi Jetpack After talking to customer rep, I apparently ordered wrong power supply. Would have appreciated a notification that power supply I ordered was not compatible with amplifier I ordered. Specifically talked to rep re my use with Verizon Wifi Jetpack. Was transferring large files between two computers on my homegroup. Took several hours, but Jetpack failed due to overheating by amplifier.

Purchased a reconditioned cell amp Output of amp is not what was expected. The amp was suppose to cover 2500 sq ft, when I installed it, you had to be within 6 feet to have any improvement in cell service. Found out from wilson tech support that the reconditioned unit I purchased with a one year warranty has a high failure rate within one to two months. Very disappointed that the reconditioned unit is not reliable!!

So the sales side is very responsive… So the sales side is very responsive and helpful, they assisted me with what I needed and options available. Then I placed an order with them on a Friday night and the next Thursday it still was not even shipped out yet, I had placed phone calls and support emails and finally, I received an email 5 days later giving me a tracking number that is not to be used for 72 hours so this means it takes this company almost 2 weeks to ship orders out. I sent an email to cancel but as of this email no response as I have found their items Amazon Canada and they don't charge shipping and I was charged $50.00 and I can have the items in 2 days from date of order. Don't expect service after they receive your payment in my limited experience with this company, it takes nothing to be prompt in returning requests and should advise if delivery would be delayed, I hope the product is a quality product.

Either frauds or unresponsive Either frauds or unresponsive; either way I will be filing a charge back, because they refuse to respond in any way.