So the sales side is very responsive… So the sales side is very responsive and helpful, they assisted me with what I needed and options available. Then I placed an order with them on a Friday night and the next Thursday it still was not even shipped out yet, I had placed phone calls and support emails and finally, I received an email 5 days later giving me a tracking number that is not to be used for 72 hours so this means it takes this company almost 2 weeks to ship orders out. I sent an email to cancel but as of this email no response as I have found their items Amazon Canada and they don't charge shipping and I was charged $50.00 and I can have the items in 2 days from date of order. Don't expect service after they receive your payment in my limited experience with this company, it takes nothing to be prompt in returning requests and should advise if delivery would be delayed, I hope the product is a quality product.

Not a good experience Ended up ordering the replacement antenna online by myself because it was after hours when the guy finally called me back. Once I attached new antenna, it ended up being defective as I later came to find out the solder had cracked where the antenna is attached to the cable & no one will help me replace it.

The unit I purchased just does not perform as expected The unit I purchased just does not boost the cell phone signal unless you have a pretty good signal already. If you have a couple of bars, it may give you an additional bar, but it must also be very, very close to the interior antennae. 3' is way to far away. I have the Drive 4 G-M, but will move to the 4 G-X and hope for better results. The original Wilson dual band boosters were better in my opinion.

Not Much Improvement I was hopeful that the technology had improved from the past cell phone boosters. But to my surprise it hasn't. By the time I was able to test out the strength of the WeBoost I was disappointed. Also out of the return date. It may work better for some but not in my case, sorry to say.

Deceptive website on returns States on website 30 day guarantee, and 7-10 on return of funds once they get item, Our item, Antenna, was no better then what came with system thus the request of refund. Buyer pays for return shipping. The day we received it we requested to return it, it took them about 3 days to get RMA and an email that states you have 14 days to return (not the 30 as stated on website), 15 days after they received item, still no refund, now they said due to July 4th holiday it can take up to 30 for refund (not the 7-10 days stated on their website).