Outstanding personalized service with commitment to details. I worked directly with Ilene. Every detail was communicated, every question answered, every concern addressed. She went above and beyond to make both of my current projects perfect and professional looking and sounding. I am a repeat customer to Bison Disc initially because of pricing. I am now an exclusive client with Bison Disc due to their commitment to excellence. This is primarily due to outstanding customer service from Ilene and her knowledge of when to involve the art department and administration to problem solve. I'm not an easy customer, but Ilene makes Bison Disc and easy choice. Thank you for making my project awesome. Robert Heft

Bad experience I made an order when the time come for me to pick it up I did not receive the whole amount. The rest had to be shipped to me. I went on again to make another order. My sales rep (NAME) told me that it would be done on this date. I call him on that day and it wasn't done. He then gave me another date which he couldn't met. Because I didn't pay for the order to be expedited then they just go back and forth. I don't think I should've paid for the order to be expedited because they didn't give me the first one on time neither did they give the second one. I don't if the company as a whole do business like, but (NAME) is not a man of his words at all.

Out of the Park Bison Disc simply hit the ball out of the park in duplicating our 50th high school reunion photos and capturing our thematic artwork on the DVD's face. The customer care was perfect with specific guidance and help along each step of the way for our first time experience. Highly recommend using Bison Dosc for all of your replication needs. Our classmates are thrilled with this first-class memento. Jim J.

RETRACTION-NOTHING LOST IN TRANSLATION AT "BISON DISC"- I posted a good review previously - this was before I received my CD's- Sure, during ordering process all was good, friendly & fast communication and service. Received my CD's in "wallet" style jacket (2 panel)- similar to a vinyl record sleeve. Since their jacket is oversized the CD can easily fall/slip out because the jacket remains open about a 1/4 of an inch, does not stay flat in other words. Bison response fro 2 reps- We have never had a complaint...goodbye- end of conversation. Expect no "customer service" if you have a problem. Will not order from Bison again RBN

My recent September Order On my recent single, they screwed up my cd registration data and refused to fix it, I was hung up on phone calls and emails not returned, the customer is always right, take a crash course of Dale Carnegie bison disc crew, pitiful customer service, I will get my money back. Run away from this motley bunch