Isaac
GBUnbelievable quality and service. My band, Two State Nation, just released our debut album, 10 Foot Golden. Being brand new to the process and having done our own production & art work, we were in great need of guidance. Our rep, Ruth, was patient and super helpful in the process. We really couldn't have done it without her. The quality of look and sound were everything we expected and more. Thanks to Bison Disc, our product will look top notch on our merch table at shows, and from an audio perspective, present us in the best light we could've hoped for. We're looking forward to ordering more copies.
Rudy Norman
GBRETRACTION-NOTHING LOST IN TRANSLATION AT "BISON DISC"- I posted a good review previously - this was before I received my CD's- Sure, during ordering process all was good, friendly & fast communication and service. Received my CD's in "wallet" style jacket (2 panel)- similar to a vinyl record sleeve. Since their jacket is oversized the CD can easily fall/slip out because the jacket remains open about a 1/4 of an inch, does not stay flat in other words. Bison response fro 2 reps- We have never had a complaint...goodbye- end of conversation. Expect no "customer service" if you have a problem. Will not order from Bison again RBN
Luis Carbajal
GBUnprofessional Had call from this place because of a online quote, explained my whole schedule and availability. Was promised 100 copies by the 26th with a lot of hoops to jump, reason I wanted to make sure, Ruth who took my order such a sweet person until the week before the dead line. It seemed more like a sales call than a company who provides the costumer service a costumer requires. Soon after out of frustration due that cd's were promised I get a 140 dollar extra fee to expedite, sure I agree and tell them I will make a review about the bad service, Sandy Cleeveley calls me telling me they will cancel my order because I said what seemed a "threat" to her. It's the 21st century, people make complaints for bad service, if you cant take it don't make fake promises. Never ordering anything from this place. Now I don't have CD's and a bad, terrible experience with this place. Oh and the reply, now I get called a liar. I don't need to lie, what I need is 100 copies by the weekend. Go to yelp reviews check other peoples reviews. No need to lie.
Baxter Chayaud
GBBad experience I made an order when the time come for me to pick it up I did not receive the whole amount. The rest had to be shipped to me. I went on again to make another order. My sales rep (NAME) told me that it would be done on this date. I call him on that day and it wasn't done. He then gave me another date which he couldn't met. Because I didn't pay for the order to be expedited then they just go back and forth. I don't think I should've paid for the order to be expedited because they didn't give me the first one on time neither did they give the second one. I don't if the company as a whole do business like, but (NAME) is not a man of his words at all.
Lukas Rausch
GBI'll never do business with Bison Disc again. Everything was very robotic. The rep was very short and vague with my questions. Some of the things i asked for were over looked and caused problems later on. The only good thing was when i asked for my money back, they offered to waive the fee for creating a new master disc. They never sent my original master disc back to me. They sent me the wrong artwork proofs... TWICE. In the end i just told them to finish it because it was already past my CD release show date. I just wanted to get it over with. I'm going with my friends advice and using DISC MAKERS from now on.