Baxter Chayaud
GBBad experience I made an order when the time come for me to pick it up I did not receive the whole amount. The rest had to be shipped to me. I went on again to make another order. My sales rep (NAME) told me that it would be done on this date. I call him on that day and it wasn't done. He then gave me another date which he couldn't met. Because I didn't pay for the order to be expedited then they just go back and forth. I don't think I should've paid for the order to be expedited because they didn't give me the first one on time neither did they give the second one. I don't if the company as a whole do business like, but (NAME) is not a man of his words at all.
Lukas Rausch
GBI'll never do business with Bison Disc again. Everything was very robotic. The rep was very short and vague with my questions. Some of the things i asked for were over looked and caused problems later on. The only good thing was when i asked for my money back, they offered to waive the fee for creating a new master disc. They never sent my original master disc back to me. They sent me the wrong artwork proofs... TWICE. In the end i just told them to finish it because it was already past my CD release show date. I just wanted to get it over with. I'm going with my friends advice and using DISC MAKERS from now on.
Russell Foisy
GBMy recent September Order On my recent single, they screwed up my cd registration data and refused to fix it, I was hung up on phone calls and emails not returned, the customer is always right, take a crash course of Dale Carnegie bison disc crew, pitiful customer service, I will get my money back. Run away from this motley bunch
John
GBWorship Songs by Geovanni I recorded 3 CD's at Slipped Disc's in Ashland Va. I have recorded several others there in the past. Bill is / was always on time, always prepared to meet any challenges. Bison was the same. Polite communication was excellent I will be using Bison again in the near future. I used soundtracks for two CD's from a very low priced book with the cd.. I have been playing for 45 years. I don't smoke, use recreational drugs or drink at all.
Rudy Norman
GBRETRACTION-NOTHING LOST IN TRANSLATION AT "BISON DISC"- I posted a good review previously - this was before I received my CD's- Sure, during ordering process all was good, friendly & fast communication and service. Received my CD's in "wallet" style jacket (2 panel)- similar to a vinyl record sleeve. Since their jacket is oversized the CD can easily fall/slip out because the jacket remains open about a 1/4 of an inch, does not stay flat in other words. Bison response fro 2 reps- We have never had a complaint...goodbye- end of conversation. Expect no "customer service" if you have a problem. Will not order from Bison again RBN