Outstanding personalized service with commitment to details. I worked directly with Ilene. Every detail was communicated, every question answered, every concern addressed. She went above and beyond to make both of my current projects perfect and professional looking and sounding. I am a repeat customer to Bison Disc initially because of pricing. I am now an exclusive client with Bison Disc due to their commitment to excellence. This is primarily due to outstanding customer service from Ilene and her knowledge of when to involve the art department and administration to problem solve. I'm not an easy customer, but Ilene makes Bison Disc and easy choice. Thank you for making my project awesome. Robert Heft

My recent September Order On my recent single, they screwed up my cd registration data and refused to fix it, I was hung up on phone calls and emails not returned, the customer is always right, take a crash course of Dale Carnegie bison disc crew, pitiful customer service, I will get my money back. Run away from this motley bunch

Worship Songs by Geovanni I recorded 3 CD's at Slipped Disc's in Ashland Va. I have recorded several others there in the past. Bill is / was always on time, always prepared to meet any challenges. Bison was the same. Polite communication was excellent I will be using Bison again in the near future. I used soundtracks for two CD's from a very low priced book with the cd.. I have been playing for 45 years. I don't smoke, use recreational drugs or drink at all.

Unprofessional Had call from this place because of a online quote, explained my whole schedule and availability. Was promised 100 copies by the 26th with a lot of hoops to jump, reason I wanted to make sure, Ruth who took my order such a sweet person until the week before the dead line. It seemed more like a sales call than a company who provides the costumer service a costumer requires. Soon after out of frustration due that cd's were promised I get a 140 dollar extra fee to expedite, sure I agree and tell them I will make a review about the bad service, Sandy Cleeveley calls me telling me they will cancel my order because I said what seemed a "threat" to her. It's the 21st century, people make complaints for bad service, if you cant take it don't make fake promises. Never ordering anything from this place. Now I don't have CD's and a bad, terrible experience with this place. Oh and the reply, now I get called a liar. I don't need to lie, what I need is 100 copies by the weekend. Go to yelp reviews check other peoples reviews. No need to lie.

Never use this company. Not only are they incapable of getting an order finished on time, they are rude. I recommend going anywhere else to get quality service and a good product. I will never use again.