Never Again! Bought an LG Urbane android watch from Expansis-USA. Called LG to check and learned that it was a grey market watch - made in Korea. So if I want to exercise LG’s 1 year warranty I’ll need to send my watch to Korea! Expansis claims this is clearly disclosed in their Terms and Conditions. But it’s just a statement that “Certain import smartphones, tablets, and other devices may only be covered under warranty in the country of origin.” The product description does not mentioned it was the import version and I didn’t buy this from Expansis-KOREA, I bought it from Expansis_USA. Now I have to either send it back at my cost or accept the crappy 6 month Expansis warranty. Yeah, I’m sure that will work out well. Here’s hoping this watch stands the test of time. Buyer beware. AVOID EXPANSIS.

Nokia Lumia 1520 I really love the phone, it does all and more than I expected. I had a problem with the order that was the fault of Expansys Usa. When I entered the order I used my home address for billing and the address where I am temporarily living for the ship to address. This capability existed on the order form. Expansys Usa would not bill to and ship to differing addresses. End result, the cost to reship by a family member was an additional $17.00 plus the delay, both were unacceptable.

Repeat Customer here satisfied... I've purchased twice from Expansys USA. Shopping experience on the web was pleasant. My credit card didn't go through once they tried to process my order and I had to call my credit card company and call back Expansys to have them try again. The phone number in the email wasn't working so I called the main number instead. Product was shipped immediately based on my shipping selection and my purchase was packed securely. I would definitely buy from Expansys again.

Right Phones at the Right Time I was switching my carrier service to T-Mobile and needed two new unlocked phones for my children. The Tech Bargains website posted the sale of Google's LG Nexus 5 for $199 each and I jumped on the opportunity to get them. The phones were delivered in about 3 business days, and were packaged perfectly. Upon reviewing the phones, they were factory new and still sealed. Expansys even mentioned that I could upgrade these to Android 6, and it only took about 30 minutes to do so. Great deal from a great company, and my kids will love these.

Not refurbished. "Broken" is a better word My item came with significant damage, much of which could not have been done during the shipping process (missing screws, damage on the corner wrapped in the most bubble wrap, etc.). Sent back 9 days ago. No word from Expansys about the replacement. Will never buy refurbished from Expansys again and may never make a purchase period if I don't hear soon about the replacement.