Beware say no more you have been… Beware say no more you have been WARNED. 😫😫😫

I do not write reviews but have to… I do not write reviews but have to share experience about this company. 1st of the month I ordered online a mobility scooter with a 4-8 day delivery tag. Only communication was receipt by email. On the 8th I rang to be told it would be the following week 11-15th. On 15th I rang told it would be Monday 18. I rang 18,19 & 20th to be to next day. Interestingly it wasn’t picked up by ups on 18th on standard delivery. On 21st I rang giving a deadline of lunchtime before taking to the press. Within half hour I received a call stating it would be dispatched from manufacturers on overnight to arrive next day Friday. Didn’t arrive. Rang Saturday 23rd stating it was over 3 weeks so for them to cancel the order and refund my credit card. On Monday 25th scooter arrived. I called and as order had been cancelled on the Saturday requested collection. I was told it would be collected Wednesday 27th. It’s now Thursday 28th and still no collection. I rang only to be told my son had rung and questioned why I should be charged for collection. No member of the family knew about the situation so call was never made. Once I started stating that I was told I was being aggressive and had phone put down on me. I’m at a loss as to how a company can survive if this is a snapshot of their customer service

Great price on Blue Poppy Allerease/terrible customer service Great price on Blue Poppy Allerease; I had ordered from them once before, and product just over 10 days to arrive. I emailed on the 11th day and received a response and all was good. Placed another order 1/5/2021, and after 2 weeks and 3 emails, I got an email response saying they were waiting for delivery from the mfg. Understandable, because, pandemic. Today, 2/16/2021 I emailed again, strongly worded yet polite, because they do not provide any updates or other communication. In a quick return email I was told my order was now canceled and I would be refunded. We will see if they follow through. Paid through PayPal, will open a dispute if necessary.

Awful Awful. I placed an order. After 10 business days I contacted the company, was told it would arrive in 7-10 business days. I wrote again saying it was the 10th business day. then several more emails telling me my product was on the way- then an email saying they could not get the product!!! I did get my $ back, but the communication on their part was awful.

Never again will I order any products… Never again will I order any products from this company nor do I recommend them! Waited for the product for over a month only to be told the supplier was out of the product. And this was only because I contacted them or I probably would never had heard from them. Well, now after canceling the order and requested a refund, STILL waiting! Beginning to think they ripped me off $145