tinatalker
GBGreat price on Blue Poppy Allerease/terrible customer service Great price on Blue Poppy Allerease; I had ordered from them once before, and product just over 10 days to arrive. I emailed on the 11th day and received a response and all was good. Placed another order 1/5/2021, and after 2 weeks and 3 emails, I got an email response saying they were waiting for delivery from the mfg. Understandable, because, pandemic. Today, 2/16/2021 I emailed again, strongly worded yet polite, because they do not provide any updates or other communication. In a quick return email I was told my order was now canceled and I would be refunded. We will see if they follow through. Paid through PayPal, will open a dispute if necessary.
Craig
GBThey never returned phone calls and email I ordered three bottles of Holistrol. When they arrived, the expiration date was only a month away. They told me to return the product and that they would correct the problem. They also told me they would refund the shipping cost (after all it wasn't my fault I had to return it). After months of trying to contact them, they never returned a phone call, never responded to my emails, I opened a complaint with BBB.And, they never responded to the BBB also. Do NOT do business with this company. They will rip you off. Check the BBB reviews for this business ALL 1 STAR!!
v
GBThese guys are a joke I ordered … These guys are a joke I ordered supplements from them then 10 days later they sent me an e-mail saying order canceled, no sorry, no explanation, no suggestions. Not only that shows lack of professionalism, but makes me wonder if the site is a scam just bent on getting my credit card number. Don't send them your info.
Brittany
GBif i could give this company a 0 i would! I ordered a product from this company and waited the 8 business days before I tried to contact them. I never received my product so I logged in to check my status, they cancelled my order and never told me! I called 3 times and never got to talk to anyone in person. Emailed them finally got a response saying they never took out my money from my account, which they did it shows in my bank account. They said they would look into that because they didn't see it, I told them not to worry about it you're too hard to work with I'll just contact my bank. They told me not to do that to let them take care of it or my bank would charge myself and them. I gave them until the end of business day to fix it because I was already fed up with them. And I actually gave them one more day still nothing back! I have now called my bank and they are fixing it for me. I don't believe they are a real company, and all the good reviews are from them!
Anne-Marie
GBTerrible Customer Service!! I can't help but think the other reviews were written by company employees! I placed my order on 8/11. The website states it only takes 48-72 hrs to process an order. I selected the 5-8 business day delivery. Today is the 23rd and I still haven't received my order yet- that's 10 business days!!! I have called the company on three different days this week to discuss, always to get their voicemail, and have left three messages, and NO ONE has returned any of my calls! I even tried to email them yesterday, and still no response!! I will NEVER purchase anything from this company again! Please BEWARE- they may have great prices, but you will not be able to speak with anyone should you have an issue with your order!!