If i could give minus 10 i would. If i could give minus 10 i would. Do mot trust this company. I ordered in the christmas holidays, it still hasnt arrived. They keep sending me automated emails, tracking emails that are fake - and now thwy are saying they cant track once it leaves the us. Total crap service. Fake cheery customer service that are lying. And they refuse to reimburse because apparently they shipped - yes I stupidly bought two. And they have not stopped spamming me other nonsense devices. Rubbish. The whole experience is poor. Edited- this reply is the same email they keep sending me. Then they say its been shipped and can’t be traced and cant give a refund because they shipped it. Such a scam.

only partly copied files and then stopped working I purchased two omni 4.0 photosticks as Christmas gifts. Neither of them worked. They copied some files and then just stopped working without finishing the job. I contacted customer support and it took them one hour while I waited for them to come up with a solution which they never did. They sent me one replacement which also did not work then told me I could not return the ones I originally bought as 30 days had passed. I am out $179 for two worthless items.

GREAT COMMUNICATION Great communication and quick turnaround. I ordered the wrong thing and my representative Rachel fixed it right away. I got to quickly re-order and get a discount code. Great Job Rachel and Photo Stick!! Thank you!

Why I Love Doing Business With This Company What this company does very well is they respond quickly to your message’s and then work favorably to resolve any issues you may encounter. So, for that I love doing business with them and will happily refer friends, family and my social network. Thanks again for caring about the customers’ experience; A Big Shout Out to Customer Relations Director Rachel P. Valerie H.

Rachel in Customer Service went above and beyond! :-) Rachel on the support team was most helpful. Rachel is the member of the customer service and support team that made my experience a great one. She went above and beyond in helping me accomplish my task. The Xtra-PC Ultra is a great product. Good turnkey solution for older computers. It extends the usable life of them!