Ordered, never received Ordered. Never received. Tracking said DHL sent it back. Never received any form of communication from DHL re delivery. Contacted supplier asking for reimbursement. Automated responses to my emails. No product received, no reimbursement either. If I could give 0 stars I would.

I have been trying to unsubscribe from… I have been trying to unsubscribe from your company (10 times a day for the last 4 months) with not even the slightest hint of it being done. I have purchased your photo stick good idea but it has its problem's. NOW CAN YOU UNSUBSCRIBE ME FROM YOUR MAILING LIST OR DOI HAVE TO TAKE IT FURTHER

Expensive Thumb Drive with worthless app The truth is that the PhotoStick is nothing more than an overpriced thumb drive with an app. There is apparently one for Windows PC's and another for Apple products. Biggest difference is that the format on the thumb drive in not compatible between the two. When it works, the app does not find photos in the cloud (iCloud, Google Drive, DropBox, etc). Seems to do a fair job finding photos and videos on the hard drive. The organization they boast about is not automatic and there is little, if any, documentation on it. If you call Customer Service they reluctantly agree to send a replacement as the standard "fix" for all problems. They did send me instructions on requesting a "RETURN AUTHORIZATION" however they do not ever respond to the request. Buyer Beware!

Extremely poor customer service I am extremely disappointed in the lack of customer service I received. Ghine was unhelpful, inconsistent, and lacked the ability to provide a solution to my request. It seemed as if I was talking to an AI bot instead of an actual human. I would actively advise any future customers of this company to save your time, energy, and money.

Rachel on the support team was most helpful. Rachel is the member of the support team that made my experience a great one. She went above and beyond in helping me accomplish my task.