Issues for Mac based systems The Photostick cannot put the photos/videos on the stick in date order with a Mac based system at this time. So your photos/videos will be in completely random order. The first customer support person I asked about this issue sent me a solution for a Windows based system. Ignoring the fact that I had said about needing a Mac based solution. The second support person was far more upfront and honest about this issue. So, yes, it backs up your photos and videos but that's it for Mac based systems. I would not recommend for a Mac based system at this stage.

Rachel on the support team was most helpful. Rachel is the member of the support team that made my experience a great one. She went above and beyond in helping me accomplish my task.

It all sounded so easy in the ads... It all sounded so easy in the ads... Read the instructions, down loaded the ap onto my Samsung S21 android phone, plugged in the stick. this is when I thought technology would take over and all I had to do was press the Go button!...but sadly no, it started asking me questions about this file and that and something about a root base one...After implicitly following various videoed instructions and endless re-loads I slowly started to disappear up my own backside. Tomorrow I'm going to go down the garden to see if I can find where everything landed then take the remains along to the local computer whizz kid for confirmation...that my 256GB stick is a piece of junk. Thank you.

Extremely poor customer service I am extremely disappointed in the lack of customer service I received. Ghine was unhelpful, inconsistent, and lacked the ability to provide a solution to my request. It seemed as if I was talking to an AI bot instead of an actual human. I would actively advise any future customers of this company to save your time, energy, and money.

Happy Outcome Rachel made my experience great. I appreciated that my needs were met. Im pleased with the outcome. Thank you.