I ordered and paid for my Photo Stik in…December 2023 I ordered and paid for my Photo Stik in December 2023 and it is now April 2024 and I have not received it. If you are not willing to provide my stick please return my money or provide my Stik.I have read reviews and realise I am not the only one who has not received the Stick. Look back through your records for my name and address in December last year Not good enough that you got my money and I got nothing Val Wallace Australia

Expensive Thumb Drive with worthless app The truth is that the PhotoStick is nothing more than an overpriced thumb drive with an app. There is apparently one for Windows PC's and another for Apple products. Biggest difference is that the format on the thumb drive in not compatible between the two. When it works, the app does not find photos in the cloud (iCloud, Google Drive, DropBox, etc). Seems to do a fair job finding photos and videos on the hard drive. The organization they boast about is not automatic and there is little, if any, documentation on it. If you call Customer Service they reluctantly agree to send a replacement as the standard "fix" for all problems. They did send me instructions on requesting a "RETURN AUTHORIZATION" however they do not ever respond to the request. Buyer Beware!

Customer Caring After I notified your company about the missing package you ask for information about what happened. You verified my info and let me know it was being shipped express mail which is more than you had to do. Thanks for your help and quick correction. The difference in a happy customer is the person that gets the complaint handled. You do a great job for your company and make a big difference in how the customer feels about doing business with them again. I will continue be a customer with this kind of service.

Happy Outcome Rachel made my experience great. I appreciated that my needs were met. Im pleased with the outcome. Thank you.

Why I Love Doing Business With This Company What this company does very well is they respond quickly to your message’s and then work favorably to resolve any issues you may encounter. So, for that I love doing business with them and will happily refer friends, family and my social network. Thanks again for caring about the customers’ experience; A Big Shout Out to Customer Relations Director Rachel P. Valerie H.