i recieved photostick 4 days ago… i recieved photostick 4 days ago followed instructions and after about 4hrs it stopped downloading photo,s. i checked photostick contents and could immediately see not all photo,s from laptop had been downloaded so i tried it again and it said it couldn,t find any photo,s then a box popped up saying there was corrupt files on photostick. i emailed company about problems and asked for refund they have not responded. Dont waste your money on this rubbish.

Issues for Mac based systems The Photostick cannot put the photos/videos on the stick in date order with a Mac based system at this time. So your photos/videos will be in completely random order. The first customer support person I asked about this issue sent me a solution for a Windows based system. Ignoring the fact that I had said about needing a Mac based solution. The second support person was far more upfront and honest about this issue. So, yes, it backs up your photos and videos but that's it for Mac based systems. I would not recommend for a Mac based system at this stage.

Happy Outcome Rachel made my experience great. I appreciated that my needs were met. Im pleased with the outcome. Thank you.

Reliable company This is a very reliable company to work with. I had a situation with my address and they not only corrected it they sent me a new one immediately… I would use them again without hesitation.

A total waste… TPS is a disgrace. Do stay away! Buying ThePhotoStick is a total waste of money. And as if this wasn't enough, one's mail box is invaded by endless offers from TPS. So far I have not been able to unsubscribe from this aggressive "service" in spite of mail sent to TPS. An absolute disgrace...