Extremely poor customer service I am extremely disappointed in the lack of customer service I received. Ghine was unhelpful, inconsistent, and lacked the ability to provide a solution to my request. It seemed as if I was talking to an AI bot instead of an actual human. I would actively advise any future customers of this company to save your time, energy, and money.

Ordered, never received Ordered. Never received. Tracking said DHL sent it back. Never received any form of communication from DHL re delivery. Contacted supplier asking for reimbursement. Automated responses to my emails. No product received, no reimbursement either. If I could give 0 stars I would.

I have been trying to unsubscribe from… I have been trying to unsubscribe from your company (10 times a day for the last 4 months) with not even the slightest hint of it being done. I have purchased your photo stick good idea but it has its problem's. NOW CAN YOU UNSUBSCRIBE ME FROM YOUR MAILING LIST OR DOI HAVE TO TAKE IT FURTHER

Happy Outcome Rachel made my experience great. I appreciated that my needs were met. Im pleased with the outcome. Thank you.

The Packaging Lies! The package says it works with Mac OSX 10.6 or newer. My Mac is OSX 10.11. The error message I get states that the product requires 10.13 or newer. I reached out with photos to customer service requesting refund or replacement. They asked for the information I had already provided. I sent it again. They asked for a screen shot of the message from my computer. I sent it. They replied that their product would not work with my computer. REALLY? The reps I corresponded with (Aica, Alkyl, and Chas) were extremely unhelpful and frustrating. The emails gave me the option of leaving a review for the support but that site doesn't work either. No big surprise there. This company does NOT stand behind their product.