Valerie H.
GBWhy I Love Doing Business With This Company What this company does very well is they respond quickly to your message’s and then work favorably to resolve any issues you may encounter. So, for that I love doing business with them and will happily refer friends, family and my social network. Thanks again for caring about the customers’ experience; A Big Shout Out to Customer Relations Director Rachel P. Valerie H.
James Edmonds
GBRachel in Customer Service went above and beyond! :-) Rachel on the support team was most helpful. Rachel is the member of the customer service and support team that made my experience a great one. She went above and beyond in helping me accomplish my task. The Xtra-PC Ultra is a great product. Good turnkey solution for older computers. It extends the usable life of them!
Patricia
GBReliable company This is a very reliable company to work with. I had a situation with my address and they not only corrected it they sent me a new one immediately… I would use them again without hesitation.
Very Disappointed
GBExtremely poor customer service I am extremely disappointed in the lack of customer service I received. Ghine was unhelpful, inconsistent, and lacked the ability to provide a solution to my request. It seemed as if I was talking to an AI bot instead of an actual human. I would actively advise any future customers of this company to save your time, energy, and money.
Tina Corrin
AEIf i could give minus 10 i would. If i could give minus 10 i would. Do mot trust this company. I ordered in the christmas holidays, it still hasnt arrived. They keep sending me automated emails, tracking emails that are fake - and now thwy are saying they cant track once it leaves the us. Total crap service. Fake cheery customer service that are lying. And they refuse to reimburse because apparently they shipped - yes I stupidly bought two. And they have not stopped spamming me other nonsense devices. Rubbish. The whole experience is poor. Edited- this reply is the same email they keep sending me. Then they say its been shipped and can’t be traced and cant give a refund because they shipped it. Such a scam.