Rachel in Customer Service went above and beyond! :-) Rachel on the support team was most helpful. Rachel is the member of the customer service and support team that made my experience a great one. She went above and beyond in helping me accomplish my task. The Xtra-PC Ultra is a great product. Good turnkey solution for older computers. It extends the usable life of them!

only partly copied files and then stopped working I purchased two omni 4.0 photosticks as Christmas gifts. Neither of them worked. They copied some files and then just stopped working without finishing the job. I contacted customer support and it took them one hour while I waited for them to come up with a solution which they never did. They sent me one replacement which also did not work then told me I could not return the ones I originally bought as 30 days had passed. I am out $179 for two worthless items.

GREAT COMMUNICATION Great communication and quick turnaround. I ordered the wrong thing and my representative Rachel fixed it right away. I got to quickly re-order and get a discount code. Great Job Rachel and Photo Stick!! Thank you!

A total waste… TPS is a disgrace. Do stay away! Buying ThePhotoStick is a total waste of money. And as if this wasn't enough, one's mail box is invaded by endless offers from TPS. So far I have not been able to unsubscribe from this aggressive "service" in spite of mail sent to TPS. An absolute disgrace...

I ordered and paid for my Photo Stik in…December 2023 I ordered and paid for my Photo Stik in December 2023 and it is now April 2024 and I have not received it. If you are not willing to provide my stick please return my money or provide my Stik.I have read reviews and realise I am not the only one who has not received the Stick. Look back through your records for my name and address in December last year Not good enough that you got my money and I got nothing Val Wallace Australia