i recieved photostick 4 days ago… i recieved photostick 4 days ago followed instructions and after about 4hrs it stopped downloading photo,s. i checked photostick contents and could immediately see not all photo,s from laptop had been downloaded so i tried it again and it said it couldn,t find any photo,s then a box popped up saying there was corrupt files on photostick. i emailed company about problems and asked for refund they have not responded. Dont waste your money on this rubbish.

My photostick keeps stalling My photostick keeps stalling before it's started processing anything. Actually it did process a few once but since then it finds all the duplicates and all the ones already saved but doesn't get as far as processing the ones found and there is no way to kickstart it back into action other than cancelling and restarting. Why does it stall? It's nowhere near full.

Customer Caring After I notified your company about the missing package you ask for information about what happened. You verified my info and let me know it was being shipped express mail which is more than you had to do. Thanks for your help and quick correction. The difference in a happy customer is the person that gets the complaint handled. You do a great job for your company and make a big difference in how the customer feels about doing business with them again. I will continue be a customer with this kind of service.

I have been trying to unsubscribe from… I have been trying to unsubscribe from your company (10 times a day for the last 4 months) with not even the slightest hint of it being done. I have purchased your photo stick good idea but it has its problem's. NOW CAN YOU UNSUBSCRIBE ME FROM YOUR MAILING LIST OR DOI HAVE TO TAKE IT FURTHER

Rachel in Customer Service went above and beyond! :-) Rachel on the support team was most helpful. Rachel is the member of the customer service and support team that made my experience a great one. She went above and beyond in helping me accomplish my task. The Xtra-PC Ultra is a great product. Good turnkey solution for older computers. It extends the usable life of them!