A total waste… TPS is a disgrace. Do stay away! Buying ThePhotoStick is a total waste of money. And as if this wasn't enough, one's mail box is invaded by endless offers from TPS. So far I have not been able to unsubscribe from this aggressive "service" in spite of mail sent to TPS. An absolute disgrace...

The Packaging Lies! The package says it works with Mac OSX 10.6 or newer. My Mac is OSX 10.11. The error message I get states that the product requires 10.13 or newer. I reached out with photos to customer service requesting refund or replacement. They asked for the information I had already provided. I sent it again. They asked for a screen shot of the message from my computer. I sent it. They replied that their product would not work with my computer. REALLY? The reps I corresponded with (Aica, Alkyl, and Chas) were extremely unhelpful and frustrating. The emails gave me the option of leaving a review for the support but that site doesn't work either. No big surprise there. This company does NOT stand behind their product.

only partly copied files and then stopped working I purchased two omni 4.0 photosticks as Christmas gifts. Neither of them worked. They copied some files and then just stopped working without finishing the job. I contacted customer support and it took them one hour while I waited for them to come up with a solution which they never did. They sent me one replacement which also did not work then told me I could not return the ones I originally bought as 30 days had passed. I am out $179 for two worthless items.

I ordered and paid for my Photo Stik in…December 2023 I ordered and paid for my Photo Stik in December 2023 and it is now April 2024 and I have not received it. If you are not willing to provide my stick please return my money or provide my Stik.I have read reviews and realise I am not the only one who has not received the Stick. Look back through your records for my name and address in December last year Not good enough that you got my money and I got nothing Val Wallace Australia

Happy Outcome Rachel made my experience great. I appreciated that my needs were met. Im pleased with the outcome. Thank you.