Amazing concept Amazing concept! I love that I can view who's outside my door before physically looking through the peephole. The chime notification is perfect, not annoying, just a little reminder to check out your door. Really great app that gives clear, step-by-step instructions for installing, and all the tools you need are included, like screwdriver and power cord (except for a charging cube).

Extremely poor customer service Extremely poor customer service. My Gate Lock stopped working. I reached out several times for assistance to no avail.

Unreliable Unreliable! Every few weeks has a new problem. It either stops working which causes everybody to be stuck outside until somebody with a physical key can come to open the door and reset the whole thing or a newly discovered issue which shows the battery to have 75% battery one minute, and next minute the whole thing sutra off because the battery is totally drained. The support is useless. All the do is try to tell you to reset the device which is ridiculas since anybody who gets this lock is getting it to use it remotely to allow people in or out or allow users to use their unique access code to get in to the house but when you have to be there physically to unlock the door with your key and reset the lock, you can never trust this lock to work properly when you are away!

this is the second Gate with first one… this is the second Gate with first one never have a problem the second one is nightmare 🤦🏽‍♂️🤦🏽‍♂️ never worked and costumer service is the worst . I tried to change to a new one for 3 weeks without any resolution from then . finally someone told that they will send me a replacement and I am waiting for week and nothing happens.

Product dont work like they advertise* Sensor dont work properly i never get notify.. Also if some one knocks gate Button still dont notify.. Worst part cannot hear on 2 way talk on app , And i been contacting support for almost 2 and 1/2 months still not fix . the only answer i am getting from support they having issue and they are working on it and its been more than 2 months still not fix and still waiting to be fix.. I Don't Recommend this product to anyone