Gate

San Francisco, United States
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2.35
Based on 20 Reviews

5

25.00%

4

5.00%

3

5.00%

2

10.00%

1

55.00%
About Gate

Makers of the World's first All-In-One Camera Smart Lock.

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Carlos Salcedo
GB

It did not fulfill my expectations Notifications are very slow, for the moment I check the door the person is gone. I have received notifications 5 minutes later I got into the house. The Battery is running down too fast, the two way talking is not clear, you cannot heard each other with clarity. Honestly, I was expecting more from this product since the price was pretty high. I would never recommend it to my friend. Just a normal lock with password code would be ok.

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Jennifer Carlyle
GB

Inconsistent and unreliable, poor customer service Our Gate lock was at 70% battery when we left for a 3 day weekend trip. When we returned it wasn't working at all. It takes days to hear back from Gate's customer support so we had to call a locksmith. When we finally did hear back from customer support they refused to reimburse us for the locksmith and had no answer for why the lock would go from 70% charged to dead in just 3 days. This is not the first time we've had issues with the lock and/or app failing for no apparent reason. It's very unreliable and I do not recommend. If you do use the Gate lock you should always have the physical key with you because the smart lock feature is inconsistent and unreliable.

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D Grady
GB

Gate lock is OK could be better Video quality is ok. No infrared night vision. Can not access the lock /unlock feature or the video feature unless there is motion is detected, this is annoying. Build quality is good, easy to install. Battery life could be better. Overall it does what is says.

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Scott Etherton
GB

Great Product and Service My experience with gate has been great so far, the online purchase was simple and straightforward and the product has been excellent so far. We have used both the limited access as well as the permanent pass code, along with remote unlocking and all have worked as described. Being able to unlock the device without motion would be a great add but it serves its purpose very well at our home.

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NTZS YAM
GB

Product dont work like they advertise* Sensor dont work properly i never get notify.. Also if some one knocks gate Button still dont notify.. Worst part cannot hear on 2 way talk on app , And i been contacting support for almost 2 and 1/2 months still not fix . the only answer i am getting from support they having issue and they are working on it and its been more than 2 months still not fix and still waiting to be fix.. I Don't Recommend this product to anyone

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