Not happy with service - AT ALL! I did my quote which was higher than other companies, got the package, sent my phone in on 3/5/16. I live in FL and finally received an email from them on 3/29/16 stating they received my package. I'm not a rocket scientist, but I KNOW that it doesn't take 24 days for mail to travel from FL to PA. It is now 4/8/16 and I still have no response from them and when you check the website it still says "IN PROGRESS". You can't get a response from them via email and of course the Online Chat is never working. I have even emailed their support team. Guess I got taken.

Great Experience with ezBuyBack.com, highly recommended to sold your used smartphone & tab HI Friends, i want to sold my Samsung Galaxy S6 128GB, my phone was in good condition and 100% functional. one of my friends told me about ezBuyBack.com, i send my products 3 images, they offer me good price as i was except. i am really get good prices as they promised and i receive money on time as per their update, at the time of deal. really very happy with the services they offer. highly recommend to everyone.

I purchased two items Oct 15th I purchased two items Oct 15th, received the pouch 2 week later, still haven't received the belt. I've emailed twice for status, Nov 9 and Nov 14th, no reply. I shouldn't have to take time out a day to ask for a status on my purchases, and not get a courtesy reply. Easy Buy is a scam, from what I can tell from reading all the customer complaints and my experience. I will file a complaint with the Better Business Bureau

Fraud! Fraud! They never paid my money! Stay away...

Not good. I had a galaxy note 4 quoted price was $205 in mint condition. I sent in the phone about a couple weeks ago and still have not received payment. I emailed them 3 times with no response. I'm starting to think ezbuyback.com is a scam, It's super infuriating!!!!