Sandra Nunez
USI purchased a 7 Series treadmill and… I purchased a 7 Series treadmill and have an lifetime extended warrantee on 6/7/2011. I contacted the company in January 2018 because it no longer worked and the motor needed to be replaced. I contacted them repeatedly and their phone number was no longer working. All I wanted was the motor replaced that was covered by the extended warrantee. Have repeatedly contacted them since 2018 to no avail.
Adam Sewell
USScam artist Scam artist. Purchased two machines. They arrived after some awful customer service. Now I need them serviced using the service package I purchased. Nothing. Crickets. This coward, Jim Rosen, has moved from one office to another, apparently. He responded to my initial email but then refuses to respond any longer after 3 weeks and as many emails. Looks like I'm not the only one.
Joe Soelth
USDO NOT BUY ANYTHING FROM FITNESSBLOWOUT.COM Paid almost $3,000 dollars for a exercise machine - found out I'll never receive it. Jim the owner will take your money and never deliver. I contacted the local police dept who stated the address listed for the business is actually a dentist office who has no idea who fitnessblow.com is nor are they part of the business. The address listed is fake. More than likely Jim runs this out of his house. The police made contact with Jim at his home. An arrest warrant should be issued shortly from what I was told by Sgt Guierrez. NEVER BUY ANYTHING FROM THIS BUSINESS! !!! The California Dept Of Justice is in the process of filing the paperwork to have the business closed/shutdown. STAY AWAY!!!!!!!!!!
gerald
USOrdered my machine on July 20,2017-Told … Ordered my machine on July 20,2017-Told 30 days before I get it.besides getting a constant barrage of misinformation, the machine finally was shipped on Sept. 12-date given to me by trucker-I canceled machine as I paid much more than I could find elsewhere-I was also very afraid of lifetime warranty that I purchased at twice the market rate and based on the horrible customer service just with the order dept. and the owner, I was afraid of future problems. After canceling the order in September, before I received it, I was threatened with lawsuits by the seller. I have never had such a horrible buying experience. I would never recommend this seller. Stay away.
Jonathan Wallevand
USDitto all the one star reviews... Folks, I call this the "non-customer service company". As well confirmed by the overwhelming number of one star (mostly because zero stars not an option) these guys are liars and thieves. Fortunately for me, I received the treadmill I ordered however the trouble began when I tried to get some customer service on the "lifetime warranty" I purchased. I've been working on this for six months and I'm finished with these people (which I'm sure they count on). Now I'm taking my campaign to the BBB, social media, and the CA Attorney General.