I purchased a 7 Series treadmill and… I purchased a 7 Series treadmill and have an lifetime extended warrantee on 6/7/2011. I contacted the company in January 2018 because it no longer worked and the motor needed to be replaced. I contacted them repeatedly and their phone number was no longer working. All I wanted was the motor replaced that was covered by the extended warrantee. Have repeatedly contacted them since 2018 to no avail.

SO FAR SO BAD on Invoice #127132 What part about I'll call you back do they not understand. Although I'm not past my delivery due date of 23 Sep 2013 I've emailed twice and called several times with the same results...nothing. My sales rep Andrew didn't bother to call me back yesterday after he promised he would and all attempts to get status on my already paid for product with expedite shipping falls on deaf ears. I believe I've wasted my time and money on this business; already started seeking legal help. But they are so nice till they have your money...

Scam, horrible!!!! I ordered a $3000 equipment last Dec.5, 2013 but after they charged my credit card , you are on your own to figure out where was your order ...No 1 wants to talk to me when I follow up after 8 weeks of patiently waiting that was supposedly 2 weeks delivery then 3 weeks , a month , the receptionist was rude to customer that has paid already she said she only connects call for new ordering people. It's good my credit card got my money back because they want me to pay for 20% restocking and shipping fee for an imaginary equipment which they don't have in stock to ship to me. Thanks to my credit card staff , I don't have to deal with scammers.

Scam artist Scam artist. Purchased two machines. They arrived after some awful customer service. Now I need them serviced using the service package I purchased. Nothing. Crickets. This coward, Jim Rosen, has moved from one office to another, apparently. He responded to my initial email but then refuses to respond any longer after 3 weeks and as many emails. Looks like I'm not the only one.

Great Service I recently needed a new motor drive belt for my CardioZone Foldaway, which was purchased from Fitnessblowout.com a few years ago. When I called I reached a gentleman named David. He immediately helped me, not only ordering the belt, but recommending an excellent repairman, who subsequently picked up the belt and installed it. The entire experience could not have been easier. What a relief.