Damaged goods, but ignored! Twice orderered a 4kg tub of protein powder, both arrived split and powder everywhere in packaging. Sent photos immediately and emailed several times, no response whatsoever. Just like everyone else who tries to contact them. It's disgusting how they supply damaged products not fit for purpose but they don't feel they have to rectify it? Perhaps a civil claims application will do it. Avoid, and please use a professional company instead.

Customer service beyond shocking Placed my first order with BBW and cane damaged, powder everywhere! Have called over 40 times (no exaggeration) with not one answer… I’ve also emailed several times again no response! My first and LAST ever order with these. Customer service is beyond shocking! I should have listened to the reviews first 🤷‍♂️

Had bw+ this is a joke your supposed to… Had bw+ this is a joke your supposed to get quicker delivery because you pay a yearly fee for next day delivery .paid on 8th jan only fulfilled on 12th my order and still not delivered.. you pay this fee for what would be quicker through eBay.

Wood and plastic in my protein shake Wood and plastic in my protein shake. Contacted them on facebook and email and they ignored it. If I hadn't blended the shake it could have easily caused an injury and someone could potentially die choking on this amount of material.

Item not delivered, no response from customer service. Order not delivered after 10 days (turns out they use Evri for delivery). No response to email, poor customer experience and service. They offer 30% discount for email subscription but only give you 10% once you've registered. Will not be ordering from them again.