Item not delivered, no response from customer service. Order not delivered after 10 days (turns out they use Evri for delivery). No response to email, poor customer experience and service. They offer 30% discount for email subscription but only give you 10% once you've registered. Will not be ordering from them again.

Wood and plastic in my protein shake Wood and plastic in my protein shake. Contacted them on facebook and email and they ignored it. If I hadn't blended the shake it could have easily caused an injury and someone could potentially die choking on this amount of material.

Poor customer service BW don't care once they have your money When my order of 4 tubs of protein arrived 2 were open in box and contents spilt. Contacted BW sending photos but received no reply. On opening a third tub labelled Chocolate found it to be Vanilla ( I think ) Again contacted BW but again no response. Poor customer service all about the money this company has gone down hill.

Gone down hill over the years Gone down hill over the years Highly marked up prices with mediocre discounts trying to entice customers in but don't be fooled, protein pounds bonus also now withdrawn another nail to the coffin. Overall, very expensive compared to alot of other leading brands of same quality and taste. Customer service leaves alot to be desired too. They've lost 7 customers this week

No promised refund Sent me two out of four products and owed me 11.99. Spent 2 weeks chasing thr apologised and promised a refund in 3 to 5 working days. Two weeks later no refund now ignoring my emails. PayPal dispute had to be opened to get my money back this place was so good once now they can't supply stuff they advising and keep your money