AVOID Ordered weeks ago with next day delivery, nothing shipped, can't get through on the phone and ignoring e-mails. Still advertising on all their social media as if they are operating as normal though. Had to dispute the charge with my bank who also haven't had any response. Avoid.

Paid for next day delivery a week ago and still have yet received item!!! DO NOT BUY FROM HERE!! I bought from here 1 week ago and paid for next day delivery … i have still not received it. I’ve sent numerous emails and tried calling and no response…. Bandits! Thieves for taking money and not supplying. No customer service whatsoever! Avoid at all costs!!!

Damaged goods, but ignored! Twice orderered a 4kg tub of protein powder, both arrived split and powder everywhere in packaging. Sent photos immediately and emailed several times, no response whatsoever. Just like everyone else who tries to contact them. It's disgusting how they supply damaged products not fit for purpose but they don't feel they have to rectify it? Perhaps a civil claims application will do it. Avoid, and please use a professional company instead.

Item not delivered, no response from customer service. Order not delivered after 10 days (turns out they use Evri for delivery). No response to email, poor customer experience and service. They offer 30% discount for email subscription but only give you 10% once you've registered. Will not be ordering from them again.

Customer service beyond shocking Placed my first order with BBW and cane damaged, powder everywhere! Have called over 40 times (no exaggeration) with not one answer… I’ve also emailed several times again no response! My first and LAST ever order with these. Customer service is beyond shocking! I should have listened to the reviews first 🤷‍♂️