No promised refund Sent me two out of four products and owed me 11.99. Spent 2 weeks chasing thr apologised and promised a refund in 3 to 5 working days. Two weeks later no refund now ignoring my emails. PayPal dispute had to be opened to get my money back this place was so good once now they can't supply stuff they advising and keep your money

Poor customer service BW don't care once they have your money When my order of 4 tubs of protein arrived 2 were open in box and contents spilt. Contacted BW sending photos but received no reply. On opening a third tub labelled Chocolate found it to be Vanilla ( I think ) Again contacted BW but again no response. Poor customer service all about the money this company has gone down hill.

A constant let down First order, not delivered as Evri raised a return to the company for reasons unknown. I was not at any time made aware of this until I emailed and only then was the refund issued. So benefit of the doubt, re-ordered. Evri tracking system had it as sat in a depot for over a week, numerous emails to company that went unanswered. Evri was as helpful as they could be but in the end said it “was lost in the system”. More emails to Bodybuilding Warehouse, again….nothing. They did refund the money, no explanation, no apology. Communication is key to everything. I will not use any company that uses Evri after this, and I most certainly would not recommend this company purely on the grounds of customer interaction and support.

AVOID Ordered weeks ago with next day delivery, nothing shipped, can't get through on the phone and ignoring e-mails. Still advertising on all their social media as if they are operating as normal though. Had to dispute the charge with my bank who also haven't had any response. Avoid.

Paid for next day delivery a week ago and still have yet received item!!! DO NOT BUY FROM HERE!! I bought from here 1 week ago and paid for next day delivery … i have still not received it. I’ve sent numerous emails and tried calling and no response…. Bandits! Thieves for taking money and not supplying. No customer service whatsoever! Avoid at all costs!!!