No promised refund Sent me two out of four products and owed me 11.99. Spent 2 weeks chasing thr apologised and promised a refund in 3 to 5 working days. Two weeks later no refund now ignoring my emails. PayPal dispute had to be opened to get my money back this place was so good once now they can't supply stuff they advising and keep your money

Gone down hill over the years Gone down hill over the years Highly marked up prices with mediocre discounts trying to entice customers in but don't be fooled, protein pounds bonus also now withdrawn another nail to the coffin. Overall, very expensive compared to alot of other leading brands of same quality and taste. Customer service leaves alot to be desired too. They've lost 7 customers this week

avoid you are going to get bombarded with spam emails multiple times per day anytime you buy from this company - regardless of whether or not you have subscribed - reported to the ICO.

A constant let down First order, not delivered as Evri raised a return to the company for reasons unknown. I was not at any time made aware of this until I emailed and only then was the refund issued. So benefit of the doubt, re-ordered. Evri tracking system had it as sat in a depot for over a week, numerous emails to company that went unanswered. Evri was as helpful as they could be but in the end said it “was lost in the system”. More emails to Bodybuilding Warehouse, again….nothing. They did refund the money, no explanation, no apology. Communication is key to everything. I will not use any company that uses Evri after this, and I most certainly would not recommend this company purely on the grounds of customer interaction and support.

Non existent customer services Order did not arrive. Even thought I paid the extra insurance for speedy turnaround if not delivered, nothing back from BBW customer services after constant emails. Clearly happy to take the money but bit bother with any customer service at all. Steer clear