Wood and plastic in my protein shake Wood and plastic in my protein shake. Contacted them on facebook and email and they ignored it. If I hadn't blended the shake it could have easily caused an injury and someone could potentially die choking on this amount of material.

Terrible company Terrible company with non existent customer service. Paid for next day delivery and receive a damaged , unusable product over two weeks later. No answer to emails, messages or texts. Avoid !!

Non existent customer service and if you get stuck with the wrong item what would u do? Others have said the same thing I agree with the reviews of others. The customer service is non existent. Other sites of live chats, emails or built in messaging services whereas bodybuilding warehouse has nothing. Just an email where they do not even reply. I am not a long term gym goer who may have knowledge of the whey protein and which one suitable for vegetarians or for my diet. I have to ask this before buying the whey protein just to be sure however i am still waiting for their response and its been around a week. The offer of one of the things I wanted has gone too now whilst waiting for a reply. Imagine they sent you wrong item and you have no customer service then you are stuck

Damaged goods, but ignored! Twice orderered a 4kg tub of protein powder, both arrived split and powder everywhere in packaging. Sent photos immediately and emailed several times, no response whatsoever. Just like everyone else who tries to contact them. It's disgusting how they supply damaged products not fit for purpose but they don't feel they have to rectify it? Perhaps a civil claims application will do it. Avoid, and please use a professional company instead.

Poor customer service BW don't care once they have your money When my order of 4 tubs of protein arrived 2 were open in box and contents spilt. Contacted BW sending photos but received no reply. On opening a third tub labelled Chocolate found it to be Vanilla ( I think ) Again contacted BW but again no response. Poor customer service all about the money this company has gone down hill.