Remote does not work. No refund offered. $50. LOST RemotesRemotes.com /corrected website (Easily confused with a reputable company) Well. I have had excellent customer service with speedy replies with this company but that is absolutely the only positive thing so far, because the remote has not ever worked at all. I replaced the batteries for new ones twice. I took it to the car dealer and no hopes there as they told me it was an inferior product, and then I took it to best buy stereo installer and he said it will not function. So after googling and carrying on- all during covid, I have finally given up and now the window for return is over. $50. Gone forever. They will not return my money, there is no supervisor to speak with and guess what...no feedback or reviews can be left on their website. I do not recommend this company at all. 👎

Found Finally! I was able to find a remote for my Onkyo receiver on Remotes.com for about $15 less then other websites. It arrived and i was able to operate my receiver instantly with my new remote. It looks and operates just like the original. Am very pleased.

I mean I did get a working remote I ordered a remote for a tv on 6/18, 9 days later I had to reach out and email someone because I was never given a tracking number. Kassandra was kind enough to inform me that "the remote was out of stock when I placed the order". I was never made aware that the remote was out of stock, specifically not when I placed the order. No worries though because, they were expecting a shipment of remotes soon. Lo and behold after another email from "Kass" they received their order of remotes and unfortunately mine wasn't on that shipment (oof). In all fairness I was offered a refund at this point or I could keep the order and they would give me priority shipping at no cost to me. Mind you I had already paid for shipping that was running roughly 2 weeks behind. I received the remote on 7/13. I took 25 days for me to get the remote. that being said it works fine and I believe it be brand new as advertised. The real issue here is clearly their lack of communication, I should NOT have to reach out to be told the thing I ordered was out of stock. Look elsewhere first or you maybe waiting a while for your orders and never know it. Also for 2021 the website is poorly designed and hard to navigate.

They ignore calls, emails, messages I purchased an (expensive) aftermarket custom remote for my vehicle Blu-ray player. It arrived timely, but does not work to operate my player. I have tried for several days to contact them via several methods and cannot get any response.

Pioneer VSX 3900s receiver replacement remote I have a Pioneer VSX 3900s stereo receiver that I bought new in 1991. I still have it in 2020. Only problem, the remote died so I turned to Ebay for an OEM remote. I bought three and two were DOA so got refunded, the other one lasted about 3 months. I decided to hit the internet to see if there was anyone who sold an equivelant and came across Remotes.com I found my remote model and ordered one. Today it arrived, already programmed and was provided with batteries. The main reason for ordering this remote was so I could use the delayed function on the surround, and this remote has it! Im a happy camper now. Thanks Remotes.com Youre awesome!