Best Silicone Hose Website for the UK Fantastic website, very clear, pictures are a very clear representation of the product. Dimensions are well laid out. Very fairly priced. Good quality material. 100% will be buying all of my future hoses from A.S.H. 10/10. If only they did silicone implants for my wife...

Ordered rear window wiper Ordered rear window wiper. Good was delivered by Hermes who delivered it to the wrong address. Company refused to accept it had been delivered to the wrong address and refused to refund. Need to improve their customer service. Other better companies out there, do not use

AVOID - Worst customer service I've ever received Placed an order for some hoses I needed for the weekend (order placed Wednesday before the 3pm cut off time) paid the extra for next day delivery. Order arrived Friday, opened the package to find my order wasn't complete... Tried to contact ASH, no response. Eventually received a response on Sunday saying "Sorry for the delay but I can see your order has now arrived", Ignoring the fact that my order was incomplete, so I contacted them again (Bare in mind this is Monday now and the job I needed the hoses for has been and gone) apparently the hose in out of stock, still shows stock on their site, so instead of offering a refund for the missing hose they offered me a hose at either a different angle or different size... WHAT USE IS THAT! Asked to be refunded, back to no response again now. Never received such poor customer support in my life. ASH - You can revoke my trade account I've just opened, I wont be doing business with you again.

Slightly underwhelmed but in general ok Ordered some couplers, a 45 and 90 degree aluminium bend. Package was well packed delivery was quick but once I opened the box I was abit disappointed with the really roughly cut couplers I received, aluminium bends were great. I did go back to the website and see it is stated that the couplers are tailor made rather than manufactured to the sizes so something to bare in mind. Overall not bad

Didn't meet advertised delivery time I ordered on Wednesday morning and paid around £10 extra for next day delivery. It's now Friday evening and the courier, Evri, has the item at their depot but isn't saying when it'll go out for delivery. Previous experience is that this could take up to a week. I would have picked Royal Mail or another supplier if I'd known they use Evri, and ASH shouldn't advertise delivery times which their courier can't meet so I'm marking them down. Secondly the invoice ASH sent me is in the form of a broken link to their website. They won't deal with post-purchase queries by phone, or chat, so I emailed them yesterday morning and this morning but haven't had a reply. Other than that, their product range is good although other suppliers eg Viper have a wider choice of fittings in odd sizes and delivered on time with FedEx.