Phil Proctor Fan Page

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2.20
Based on 20 Reviews

5

20.00%

4

0.00%

3

15.00%

2

10.00%

1

55.00%
About Phil Proctor Fan Page

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Steve Perkins
GB

Terrible service and terrible customer service Terrible service and terrible customer service. Ordered hoses and paid for next day delivery and didn’t arrive. Told would send replacement and they didn’t turn up for three days with half my order missing. Customer service couldn’t care less. Will never use again.

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E. N. Gineer
GB

Woeful customer service I bought a selection of small bore 90 degree elbows from here. When I received the order I discovered the diameters were larger than that quoted in their technical specs. This meant they were unsuitable for my application. It took me a month to be able to return them. Their returns web portal didn’t work and they refused to provide an alternative solution. I made multiple phone calls and emails but was continually fobbed off with excuses and a display of complete apathy in resolving the issue. When they finally did give me a returns label, I still had to chase the refund once they’d been delivered back. Extremely poor customer service and non-existent aftercare. It’s a shame really because the quality of material and construction is actually pretty good. The bigger hoses are probably alright, but I won’t be going back. Ever.

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Mike Foster
GB

Slightly underwhelmed but in general ok Ordered some couplers, a 45 and 90 degree aluminium bend. Package was well packed delivery was quick but once I opened the box I was abit disappointed with the really roughly cut couplers I received, aluminium bends were great. I did go back to the website and see it is stated that the couplers are tailor made rather than manufactured to the sizes so something to bare in mind. Overall not bad

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Ben
GB

Poor service Items listed on site as in stock when they weren't causing a delay in delivery. Delivery company were then late delivering items and ASH weren't very helpful in the ordeal. Then once I'd finally received items, pipes had burr on the inside edges. Not what you would expect when you pay good money for these parts. Samco have all my future business.

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100005814845450
ES

Chinese garbage Bought one of their Branded wiper blades from eBay, lasted 6 months and then snapped off in the rain scratching the screen causing £1000 worth of damage and severe safety issues to drive the car. Contacted them to ask about the problem 3 times and was just ignored. So a rubbish product and rubbish company in my experience. Best avoided.

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