Phil Proctor Fan Page

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2.20
Based on 20 Reviews

5

20.00%

4

0.00%

3

15.00%

2

10.00%

1

55.00%
About Phil Proctor Fan Page

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Mike Foster
GB

Slightly underwhelmed but in general ok Ordered some couplers, a 45 and 90 degree aluminium bend. Package was well packed delivery was quick but once I opened the box I was abit disappointed with the really roughly cut couplers I received, aluminium bends were great. I did go back to the website and see it is stated that the couplers are tailor made rather than manufactured to the sizes so something to bare in mind. Overall not bad

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Garry
GB

Next day delivery didn't arrive... Paid for next day delivery. Didn't arrive. Emailed Ashley, not interested. Royal mail said address inaccessible. Watched the van pull up, driver got out, checked back of van and drove off. Think they should remember Royal mail is NOT the customer!! Refused to refund next day delivery charge, no apology, lack of customer service. Just lost a customer!!

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David Rose
GB

Really good quality products. I needed a silicone joiner for my supercharger which needed to be 50mm in length. This was one of the few companies who offer a 50mm option, which is really good news if you don’t fancy cutting the pipe yourself. The pipe supplied is of a very high quality and feels really sturdy, unlike some silicone hoses I have seen. I would highly recommend this company and Ashley on their customer service has been really helpful.

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Mark Byard
GB

We have used this company for many… We have used this company for many years and cannot fault their service. The counter service at Mirfield is first class, the product is excellent and as the local Bus Museum, we have many requirements that are always met first time. Well done from all at Dewsbury Bus Museum

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E. N. Gineer
GB

Woeful customer service I bought a selection of small bore 90 degree elbows from here. When I received the order I discovered the diameters were larger than that quoted in their technical specs. This meant they were unsuitable for my application. It took me a month to be able to return them. Their returns web portal didn’t work and they refused to provide an alternative solution. I made multiple phone calls and emails but was continually fobbed off with excuses and a display of complete apathy in resolving the issue. When they finally did give me a returns label, I still had to chase the refund once they’d been delivered back. Extremely poor customer service and non-existent aftercare. It’s a shame really because the quality of material and construction is actually pretty good. The bigger hoses are probably alright, but I won’t be going back. Ever.

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