Awful equipment. Awful equipment. Purchased one of their ip cameras, live view is OK, trying to recover from SD card is totally impossible. Customer support is next to useless doesn't matter what the question is always the same answer

Save your money Would not buy anything from this company. Spent £400 on a CCTV system. 2 years later the DVR stopped working. Tech support were useless. Zosi don’t sell a stand alone DVR replacement so the only option they gave me was to buy another full £400 system with a measly 10% discount! Why would I do that when I have 8 wired in cameras which should work with a replacement box. The issue is compounded by the fact that other manufacturers boxes aren’t compatible with the Zosi cameras. Wouldn’t waste your money on anything from this company.

• zosicctv-uk • zosicctv-uk this company is EBay based, and sell CTTV equipment Cameras separately and full setups, I bought my setup from another company but after a While wanted to replace my cameras with a better model so like you do I searched the internet and eventually came across Zosicctv-uk selling the type of cameras that are an upgrade not cheap so after reading there adveretisement settled on there cemeras as claimed these cameras can be used both inside your property and out side and weather proff, they duely arrived and I set them up outside, connected them up to my system and turned on and yes lovely picture all good, that is until a few days later and after rain I began to notice one of the cameras misting up, I’m a busy man so put up with the misty camera as once warmed up it would clear, and I really don’t want to be up and down ladders constantly changing cameras, so time moves on and another of the cameras is showing water ingress and mistting over, I am so angry and look up another company and replace these cameras from Zosicctv-uk with diffent cameras, but I make a point of leaving honest and fair feedback for the dodgy cameras from Zosicctv-uk I did not send the cameras back as I don’t have time to waste returning dodgy goods all the time bought from Ebay lesson learned, the cameras I simply threw in the trash where they belong, I still have one of the dodgy cameras up to replasce which also is misty and needs to be replaced needless to say, mean time Zosicctv-uk finding my review of there dodgy cameras email me pleading for me to plerase remove my review and they will give me a partial refund, obvoiusly I refuse but they continue to bombard me with emails making alsorts of promises, I remind them Feedback is to give future costomers an insight into the company they are patentualy going to buy from and products and how they perform, my feedback is true and honest and I will not remove it. Zosicctv-uk refuse to take no for an answer and continue with there barage of emails and promises, they even admited that former customers in the past have complained about the same problem with there camaras sufeering from water ingress, furthermore there latest promise is that they are adressing the problem with water ingress and they are prepaired to send me two replacement cameras that are at this moment being rebuilt adressing the problem and will be ready for dispatch in two weeks, meant time would I remove my feedback as it’s hurting there business daily and they promise they will hold up there end of the barging, this is the reason I neded to put this feedback up on trust pilot, this company are dodgy in the exstrame do not deal with them, there are many more customers that have complained about dodgy goods from this compant so be warned.

Not a good product Not a good product, if you want to see live stream only it’s fine, quality is reasonable. However if you want to review historical motion detection ie earlier in the day or week, it’s next to useless, as you can’t find motion recordings on phone app and it freezes mid viewing also the sound and picture play at different rates. Now bought an Imou ip camera with flood light, brilliant compared to ZosiSmart rubbish.

If I could put zero star I would If I could put zero star I would, paid a hell of a lot of money for a camera system with 4 cameras. Just one month out of warranty two cameras became faulty. Email Zosi and explained numerous UK consumer rights explaining they should last longer due to there price but they were not interested, Once they have your money for there cheaply made products they care very little. I have just opened a case with trading standards who are now investigating Zosi. BEAWARE, DONT BE SUCKER, BUY FROM A QUALITY BRAND.