Brought a PTZ camera and the tilt… Brought a PTZ camera and the tilt stopped working in a couple of days then it stopped connecting to the app Emailed them and spoke to Coco, the clown I can only presume. Slow communication as they were in china and the emails were sent at 3 in the morning Finally managed to get a refund but terrible customer service and terrible quality product.

Not a good product Not a good product, if you want to see live stream only it’s fine, quality is reasonable. However if you want to review historical motion detection ie earlier in the day or week, it’s next to useless, as you can’t find motion recordings on phone app and it freezes mid viewing also the sound and picture play at different rates. Now bought an Imou ip camera with flood light, brilliant compared to ZosiSmart rubbish.

Bought to keep Mum safe Bought this camera system to watch and protect my mother with dementia. Waste of money as the system totally fails. Constantly saying more than one watching feedback though it's only me. Don't waste your money on this product. Usless from day one.

excellent technical support bought several products, could not view video on pc, they respond with link to software, works perfect, once replaced a cable instead of me having to return entire system, excellent support

If I could put zero star I would If I could put zero star I would, paid a hell of a lot of money for a camera system with 4 cameras. Just one month out of warranty two cameras became faulty. Email Zosi and explained numerous UK consumer rights explaining they should last longer due to there price but they were not interested, Once they have your money for there cheaply made products they care very little. I have just opened a case with trading standards who are now investigating Zosi. BEAWARE, DONT BE SUCKER, BUY FROM A QUALITY BRAND.