I've bought a couple of security… I've bought a couple of security systems and this has been the worst. It hasn't worked right since i installed it. It will constantly reboot and occasionally need to be manually rebooted to connect to the app. I attempted to contact tech support, but they were of no use. Go figure. I might as well not even have a security system if this is what I have to deal with. I would STRONGLY suggest not purchasing a system from this company.

Beware Bought a camera system one of the cameras did not work. Contacted customer service on Nov 26 followed all request by Doris but still have not received a camera. Now dealing with Jolin. Both promised to help if I gave them 5 star review. Seems like coercion always saying we will help you later

No thanks!! We inherited this security system last February, we asked Zosi for help as we knew nothing about it and couldn't find the previous owners password ( obviously!) so that we could install our own...they couldn't be any more unhelpful... never heard back from them after they sent the SAME message twice!!...save your money and get s system that has good customer service!

Zosi Tech support John I reached out to Zosi Tech support for a password reset via email. Zosi Tech Rep. John emailed back with clear, concise instructions and passwords. When I attempted and same didn't work. I contacted Tech Rep. John again via email and his response was a very short turnaround. I was given instructions step by step with a Youtube video attached. With how to upgrade the outdated DVR system and reset the password. Overall the mission was accomplished and everyone was happy.

I have been trying to return the… I have been trying to return the cameras as per their return policy. They have not answered any email requests or support requests. Worst rip off company ever. No integrity.