Phone came locked I ordered from Trademore and within 2 days time the "new" phone was sitting at my doorstep. Supposedly I needed to sign for it, but it was just dropped outside my apartment building. Opened it up and the phone is in excellent condition. Here's the kicker. The phone is locked and I can't unlock it. Their customer service is only available during weekday work hours while my carrier's IT department is laughing at me purchasing from a used retailer.

assistance hello, I recently tried placing an order on the website. it gave me this message after i tried giving the payment with my credit card, however it seems it still charged my card although the order didn't process through. I have tried to contact everywhere & have not received a response.

Very disappointed in company and… Very disappointed in company and service. They say that the phone I sent in was a different model and the offer was rescinded. I just got that model from Consumer Cellular and turned around to upgrade and needed to sell the Moto E5 play, which they said is not the model. Go figure what they are thinking. Very disappointed with overall activity with this company.

a wonderful website! my aunt helped her daughter buy a phone off from trademore, so i bought a phone (iPhone 12 pro max) to see how it is. i got the excellent condition, 256 gb, and unlocked and it came perfectly! just like they said, it did come in within 2 business days through fedex. i suggest if you do order it, have someone be at your home for you so when fedex delivers your phone they’re able to sign it off for you. i will be definitely ordering more iPhones for cheaper prices on trademore!!

I sent in Two iPhone and they have had… I sent in Two iPhone and they have had them over 8 days so far and not even an update on their website nor is there a phone number to call and i have emailed them multiple time and no responds