Company quickly responded finally when complaints filed Updated review: Email contact form didn't work on the website when I tried to inquire about my stalled process. I sent a device in, I had confirmation of arrival but nothing from Trademore on my account. They had no updates and no record of having my device. Upon my negative review, they did respond and made it right. Can't give 5 stars because of what I needed to do for them to respond, but otherwise it would have been a 5 star experience.

Wasn't sure but gut said, "Do it!" Looked all over amazon, ebay, best buy, etc., etc., for a quality used iphone and just wasn't finding what we wanted for a good price. Saw that someone mentioned TradeMore online so I had a look, read the positive and negative but had a real good gut feeling about it that I did not have with the others. Happy I trusted my instinct because we received a fantastic fully functioning iphone 11 at a great price. Arrived before we knew it and are extremely happy.

A disaster I just received a phone that I bought from Trademore (I'm from Argentina). He arrived today. I just turned it on and it asks me for a password (6 digits). What the hell is going on? Can you at least have the dignity to offer me a solution? It's supposed to be "unlocked" because that's how I bought it. IN CASE YOU ASK ME, THE ORDER NUMBER IS #ETKUAQV2O4 I would appreciate a solution soon, or at least tell me what the key is.

assistance hello, I recently tried placing an order on the website. it gave me this message after i tried giving the payment with my credit card, however it seems it still charged my card although the order didn't process through. I have tried to contact everywhere & have not received a response.

a wonderful website! my aunt helped her daughter buy a phone off from trademore, so i bought a phone (iPhone 12 pro max) to see how it is. i got the excellent condition, 256 gb, and unlocked and it came perfectly! just like they said, it did come in within 2 business days through fedex. i suggest if you do order it, have someone be at your home for you so when fedex delivers your phone they’re able to sign it off for you. i will be definitely ordering more iPhones for cheaper prices on trademore!!