TradeMore

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2.30
Based on 20 Reviews

5

25.00%

4

5.00%

3

0.00%

2

15.00%

1

55.00%
About TradeMore

Our team at TradeMore strives to create a seamless customer experience that empowers people to unlock the value of used devices in a sustainable manner. We believe that an older device has more value being re-purposed out in the world than sitting in a drawer collecting dust. Our goal is to extend the life-cycle of technology, while reducing the impact on our environment and passing the value onto our customers.

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Chris May
GB

I sent 2 phones and a watch in… I sent 2 phones and a watch in February, the boxes arrived really quickly . I took them to UPS after 3 weeks I sent an e mail for a status. The web site was still showing not received . The e mail said they had then and the were behind. Then I got paid for a phone week later paid again for the watch. Now the last phone is still showing received on the web site. I had another e mail saying the would update me by the 27th March. Still nothing. I full appreciate when a company gets behind but poor feedback and not hitting your own targets is not acceptable. So come guys feedback to your customers and stop accepting more phones than you can process.

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steven jay simmons
GB

I sent in Two iPhone and they have had… I sent in Two iPhone and they have had them over 8 days so far and not even an update on their website nor is there a phone number to call and i have emailed them multiple time and no responds

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mark capenos
GB

I filled in their questions honestly then they bait-and-switch! I filled in their questions 100% honest. Accepted their $7 offer figuring it was better than NOT recycling. Then they write back telling me my device is worth $0 as if I lied. They spent more in postage than just paying me my $7 but it's their loss.

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Riley O'Rourke
GB

Phone came locked I ordered from Trademore and within 2 days time the "new" phone was sitting at my doorstep. Supposedly I needed to sign for it, but it was just dropped outside my apartment building. Opened it up and the phone is in excellent condition. Here's the kicker. The phone is locked and I can't unlock it. Their customer service is only available during weekday work hours while my carrier's IT department is laughing at me purchasing from a used retailer.

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Espo
GB

While the phone condition was good (not… While the phone condition was good (not quite the excellent they claimed) my problem was that the phone I purchased still had an unpaid balance due which is not cool. I can’t recommend buying from them... Update: TradeMore responded and offered to help which I appreciate, but the phone is already on its way back being returned. That said, selling phones that have unpaid balance due is not cool and as stated, my review above stands

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