E90 failed after a years use and customer service failed me too. I have the E90 Buds and have had left bud issue.I have tried everything others have put forward to help me solve the problem.DOES NOT WORK AT ALL.I have sent ENACFIRE several emails with my consumer number and the issue I have but they have completly ignored my emails.I also had ENACFIRE E60 but they too failed.My E90 only lasted a year I was expecting better customer service from ENACFIRE.I have since after about 20 emails received a response from ENACFIRE and finally got a replacement pair.But after only 4 weeks they to have failed and I have sent around 6 emails with pictures of the box and buds with all the consumer and item numbers but once again no response from ENACFIRE.Its now 20th August and still waiting for a reply.

Enacfire Bad Service I have been emailing, calling and texting for two weeks because I need a new charging cable. NO RESPONSE.

Won't buy anymore My buds lasted a month and then almost no volume. No response from customer support

Problems with ENACFIRE 60 earbuds I bought ENACFIRE 60 earbuds 4 months ago and one of them started to work with a very low volume. I asked the Customer Service and they told me that the earbuds will be replaced as part of the warranty. I am wainting to receive the new ones, but the service seems to me to be really well.

Sketchy company Earbuds worked well until one of them died. I contacted customer support because they were still within the two year warranty, but they made excuses as to why they couldn’t refund me or replace the earbud (They claimed their funds were frozen by Amazon for example. This doesn’t make any sense) This is the last time I purchase earbuds that are not name brand.