Enacfire buds - Great Service!!! I bought Enacfire buds from Amazon. It's been more than a year. The left bud stopped working. Sent an email to Enacfire customer services. They reply as promised within 24 hours. They asked for the Amazon order number. Could not fix the problem but without asking they sending me a new pair! I will highly recommend this company. just bough Enacfire future & the sound is amazing. Will tell all my mates to buy their products.

GREAT PRODUCTS. NON EXISTENT after care support. GREAT PRODUCTS. NON EXISTENT after care support. Such a shame as such a good product but no aftercare support should they go wrong means I wouldn't & won't use again!

A terrific product!! I bought a set of the Encafire E20 Bluetooth Wireless Headphones from Amazon.co.uk So easy to set up. Great quality and so comfortable, you forget that they are there. And I did need to contact the company directly on a non technical issue, and the quality of service was beyond compare. And NO, I am not being paid to post this review; I am more than capable of scathing comment! I am no music geek, I use this product to listen to Audiobooks from my mobile phone. The charging unit is very well made and the battery life is excellent. In short, very well made, comfortable and great battery life - what's not too like??

Problems with ENACFIRE 60 earbuds I bought ENACFIRE 60 earbuds 4 months ago and one of them started to work with a very low volume. I asked the Customer Service and they told me that the earbuds will be replaced as part of the warranty. I am wainting to receive the new ones, but the service seems to me to be really well.

Won't buy anymore My buds lasted a month and then almost no volume. No response from customer support