Fantastic customer care Fantastic customer care, had a problem with one of their products they have solved it in a fabulous way, I am likely to but more stuff from them now, bought the first product some 8 months ago now their stuff is all over the place and working fine for almost a year!

Scam They announce their 2 year warranty everywhere, but that does not mean anything. Because it's impossible to get in contact with this company. For the past 6 weeks I have tried every way of contact they have and have not got a single response. The earbuds were okay, but one of mine suddently stopped working(not charging nor booting) after a few months of usage.

This is the second pair of Enacfire… This is the second pair of Enacfire wireless buds I've bought. 1st pair stopped working as a pair. 2nd pair stopped working as a pair and despite numerous emails asking how I could return them under warranty, I have yet to receive a reply. I've given up and will buy from a more reputable brand.

Customer for life. Lost my first pair, had them more than a year. The battery life is phenomenal, the sound and noise canceling is perfect. I use them when I’m zoning out while I garden. It’s easy to set up the connection to one and both headphones separately. I’m definitely going to continue to buy their brand. I had some issues regarding shipping, it was UPS not enacfire. When I contacted Enacfire a representative emailed me back in less than 12 hours, sent me all the info I needed and was super kind about the whole thing.

Absolutely useless company a big scam Absolutely useless company a big scam. I bought a pair of Enacfire f1 as a mate had them mine stopped charging in 6 months but the buds charged in his box so was charging case tried contacting them but no reply bought another pair to charge both sets with one case but in 3 months that charging case stopped charging too sent numerous emails to the company and not had any reply. Avoid this company at all costs the buds were nice but once they break which in my experience with 2 sets are a low quality product and will be soon the guarantee isn’t worth the paper it’s written on