GREAT PRODUCTS. NON EXISTENT after care support. GREAT PRODUCTS. NON EXISTENT after care support. Such a shame as such a good product but no aftercare support should they go wrong means I wouldn't & won't use again!

Sketchy company Earbuds worked well until one of them died. I contacted customer support because they were still within the two year warranty, but they made excuses as to why they couldn’t refund me or replace the earbud (They claimed their funds were frozen by Amazon for example. This doesn’t make any sense) This is the last time I purchase earbuds that are not name brand.

Scam They announce their 2 year warranty everywhere, but that does not mean anything. Because it's impossible to get in contact with this company. For the past 6 weeks I have tried every way of contact they have and have not got a single response. The earbuds were okay, but one of mine suddently stopped working(not charging nor booting) after a few months of usage.

E90 failed after a years use and customer service failed me too. I have the E90 Buds and have had left bud issue.I have tried everything others have put forward to help me solve the problem.DOES NOT WORK AT ALL.I have sent ENACFIRE several emails with my consumer number and the issue I have but they have completly ignored my emails.I also had ENACFIRE E60 but they too failed.My E90 only lasted a year I was expecting better customer service from ENACFIRE.I have since after about 20 emails received a response from ENACFIRE and finally got a replacement pair.But after only 4 weeks they to have failed and I have sent around 6 emails with pictures of the box and buds with all the consumer and item numbers but once again no response from ENACFIRE.Its now 20th August and still waiting for a reply.

This is the second pair of Enacfire… This is the second pair of Enacfire wireless buds I've bought. 1st pair stopped working as a pair. 2nd pair stopped working as a pair and despite numerous emails asking how I could return them under warranty, I have yet to receive a reply. I've given up and will buy from a more reputable brand.