Is this company even around anymore? The company just ignores ANY form of communication. Official mail, chat via website, social media. The product wasn't so bad but broke within warranty nonetheless.

Faulty earpiece I contacted customer service about an issue with one of my G20 earpiece. I'm glad they have offered to send me a replacement. I m grateful for the prompt response.

Customer for life. Lost my first pair, had them more than a year. The battery life is phenomenal, the sound and noise canceling is perfect. I use them when I’m zoning out while I garden. It’s easy to set up the connection to one and both headphones separately. I’m definitely going to continue to buy their brand. I had some issues regarding shipping, it was UPS not enacfire. When I contacted Enacfire a representative emailed me back in less than 12 hours, sent me all the info I needed and was super kind about the whole thing.

Won't buy anymore My buds lasted a month and then almost no volume. No response from customer support

Problems with ENACFIRE 60 earbuds I bought ENACFIRE 60 earbuds 4 months ago and one of them started to work with a very low volume. I asked the Customer Service and they told me that the earbuds will be replaced as part of the warranty. I am wainting to receive the new ones, but the service seems to me to be really well.