Sketchy company Earbuds worked well until one of them died. I contacted customer support because they were still within the two year warranty, but they made excuses as to why they couldn’t refund me or replace the earbud (They claimed their funds were frozen by Amazon for example. This doesn’t make any sense) This is the last time I purchase earbuds that are not name brand.

Enacfire Bad Service I have been emailing, calling and texting for two weeks because I need a new charging cable. NO RESPONSE.

A terrific product!! I bought a set of the Encafire E20 Bluetooth Wireless Headphones from Amazon.co.uk So easy to set up. Great quality and so comfortable, you forget that they are there. And I did need to contact the company directly on a non technical issue, and the quality of service was beyond compare. And NO, I am not being paid to post this review; I am more than capable of scathing comment! I am no music geek, I use this product to listen to Audiobooks from my mobile phone. The charging unit is very well made and the battery life is excellent. In short, very well made, comfortable and great battery life - what's not too like??

Disappointing The hadphones stopped working, so I contacted the costumer support and they told me that I would have received a replacement. I never got the replacement and they also stopped answering my emails and my texts. Very unfair since I was also asked to write a review before receiving the new headphones

Enacfire buds - Great Service!!! I bought Enacfire buds from Amazon. It's been more than a year. The left bud stopped working. Sent an email to Enacfire customer services. They reply as promised within 24 hours. They asked for the Amazon order number. Could not fix the problem but without asking they sending me a new pair! I will highly recommend this company. just bough Enacfire future & the sound is amazing. Will tell all my mates to buy their products.