Xinyi Chan
GBPortable, smart and great sound Enacfire headphones have been great, they are so small and compact to carry around with you - and are amazing to wear when travelling as they are wireless! when I wear them for gym they stay in my ear, and don't move which is great for a high intensity workout. E60 is very nice pair of earphones.The first impression was amazing.They look really stylish. Fit in is perfect, they really isolate great. Functionality is just amazing . I would definitely have no hesitation in recommending them. amazing compact carry case and charger that can fit in your pocket
Kat Anna
GBCustomer for life. Lost my first pair, had them more than a year. The battery life is phenomenal, the sound and noise canceling is perfect. I use them when I’m zoning out while I garden. It’s easy to set up the connection to one and both headphones separately. I’m definitely going to continue to buy their brand. I had some issues regarding shipping, it was UPS not enacfire. When I contacted Enacfire a representative emailed me back in less than 12 hours, sent me all the info I needed and was super kind about the whole thing.
Alea A
GBSketchy company Earbuds worked well until one of them died. I contacted customer support because they were still within the two year warranty, but they made excuses as to why they couldn’t refund me or replace the earbud (They claimed their funds were frozen by Amazon for example. This doesn’t make any sense) This is the last time I purchase earbuds that are not name brand.
Ying Sun
GBGood produce, better service, happy customer I ordered ENACFIRE E60 Bluetooth V5.0 Wireless Earbuds with Wireless Charging Case from amazon.com on 10/6/2020. It worked great at the very beginning and after several months the volume became very low even I set it to the maximum. I was lazy and did not contact ENACFIRE at that time. When I finally contacted the customer care group, it's already in the middle of Sept. 2021. I thought it was partially my fault to not try to solve the problem right after, so I asked if they can repair it for me. The representative is very considerate and offers a replacement without any problems. I think the produces are important, but the good service is more important to bring more customers. I think next time when I need electronics I will go with their produces first and recommend them to my friends for sure.
David Gench
GBE90 failed after a years use and customer service failed me too. I have the E90 Buds and have had left bud issue.I have tried everything others have put forward to help me solve the problem.DOES NOT WORK AT ALL.I have sent ENACFIRE several emails with my consumer number and the issue I have but they have completly ignored my emails.I also had ENACFIRE E60 but they too failed.My E90 only lasted a year I was expecting better customer service from ENACFIRE.I have since after about 20 emails received a response from ENACFIRE and finally got a replacement pair.But after only 4 weeks they to have failed and I have sent around 6 emails with pictures of the box and buds with all the consumer and item numbers but once again no response from ENACFIRE.Its now 20th August and still waiting for a reply.