Scam They announce their 2 year warranty everywhere, but that does not mean anything. Because it's impossible to get in contact with this company. For the past 6 weeks I have tried every way of contact they have and have not got a single response. The earbuds were okay, but one of mine suddently stopped working(not charging nor booting) after a few months of usage.

Good produce, better service, happy customer I ordered ENACFIRE E60 Bluetooth V5.0 Wireless Earbuds with Wireless Charging Case from amazon.com on 10/6/2020. It worked great at the very beginning and after several months the volume became very low even I set it to the maximum. I was lazy and did not contact ENACFIRE at that time. When I finally contacted the customer care group, it's already in the middle of Sept. 2021. I thought it was partially my fault to not try to solve the problem right after, so I asked if they can repair it for me. The representative is very considerate and offers a replacement without any problems. I think the produces are important, but the good service is more important to bring more customers. I think next time when I need electronics I will go with their produces first and recommend them to my friends for sure.

Enacfire Bad Service I have been emailing, calling and texting for two weeks because I need a new charging cable. NO RESPONSE.

Problems with ENACFIRE 60 earbuds I bought ENACFIRE 60 earbuds 4 months ago and one of them started to work with a very low volume. I asked the Customer Service and they told me that the earbuds will be replaced as part of the warranty. I am wainting to receive the new ones, but the service seems to me to be really well.

Customer for life. Lost my first pair, had them more than a year. The battery life is phenomenal, the sound and noise canceling is perfect. I use them when I’m zoning out while I garden. It’s easy to set up the connection to one and both headphones separately. I’m definitely going to continue to buy their brand. I had some issues regarding shipping, it was UPS not enacfire. When I contacted Enacfire a representative emailed me back in less than 12 hours, sent me all the info I needed and was super kind about the whole thing.