Disappointing The hadphones stopped working, so I contacted the costumer support and they told me that I would have received a replacement. I never got the replacement and they also stopped answering my emails and my texts. Very unfair since I was also asked to write a review before receiving the new headphones

Portable, smart and great sound Enacfire headphones have been great, they are so small and compact to carry around with you - and are amazing to wear when travelling as they are wireless! when I wear them for gym they stay in my ear, and don't move which is great for a high intensity workout. E60 is very nice pair of earphones.The first impression was amazing.They look really stylish. Fit in is perfect, they really isolate great. Functionality is just amazing . I would definitely have no hesitation in recommending them. amazing compact carry case and charger that can fit in your pocket

This is the second pair of Enacfire… This is the second pair of Enacfire wireless buds I've bought. 1st pair stopped working as a pair. 2nd pair stopped working as a pair and despite numerous emails asking how I could return them under warranty, I have yet to receive a reply. I've given up and will buy from a more reputable brand.

Good produce, better service, happy customer I ordered ENACFIRE E60 Bluetooth V5.0 Wireless Earbuds with Wireless Charging Case from amazon.com on 10/6/2020. It worked great at the very beginning and after several months the volume became very low even I set it to the maximum. I was lazy and did not contact ENACFIRE at that time. When I finally contacted the customer care group, it's already in the middle of Sept. 2021. I thought it was partially my fault to not try to solve the problem right after, so I asked if they can repair it for me. The representative is very considerate and offers a replacement without any problems. I think the produces are important, but the good service is more important to bring more customers. I think next time when I need electronics I will go with their produces first and recommend them to my friends for sure.

E90 failed after a years use and customer service failed me too. I have the E90 Buds and have had left bud issue.I have tried everything others have put forward to help me solve the problem.DOES NOT WORK AT ALL.I have sent ENACFIRE several emails with my consumer number and the issue I have but they have completly ignored my emails.I also had ENACFIRE E60 but they too failed.My E90 only lasted a year I was expecting better customer service from ENACFIRE.I have since after about 20 emails received a response from ENACFIRE and finally got a replacement pair.But after only 4 weeks they to have failed and I have sent around 6 emails with pictures of the box and buds with all the consumer and item numbers but once again no response from ENACFIRE.Its now 20th August and still waiting for a reply.