Problems with ENACFIRE 60 earbuds I bought ENACFIRE 60 earbuds 4 months ago and one of them started to work with a very low volume. I asked the Customer Service and they told me that the earbuds will be replaced as part of the warranty. I am wainting to receive the new ones, but the service seems to me to be really well.

Enacfire Bad Service I have been emailing, calling and texting for two weeks because I need a new charging cable. NO RESPONSE.

Sketchy company Earbuds worked well until one of them died. I contacted customer support because they were still within the two year warranty, but they made excuses as to why they couldn’t refund me or replace the earbud (They claimed their funds were frozen by Amazon for example. This doesn’t make any sense) This is the last time I purchase earbuds that are not name brand.

Customer for life. Lost my first pair, had them more than a year. The battery life is phenomenal, the sound and noise canceling is perfect. I use them when I’m zoning out while I garden. It’s easy to set up the connection to one and both headphones separately. I’m definitely going to continue to buy their brand. I had some issues regarding shipping, it was UPS not enacfire. When I contacted Enacfire a representative emailed me back in less than 12 hours, sent me all the info I needed and was super kind about the whole thing.

E60 left ear bud died, warranty not honored E60 left ear bud died after 7 months, within warranty period. Customer service did not honour the warranty and asked me to take the issue up with retailer (Amazon). Looks like this issue occurs quite often. Caveat emptor. Here's their reply, warts and all: "Dear Sir/Madam, We deeply apologize that our product didn't provide a pleasant purchasing experiences for you. We are sorry to let you know that Amazon has closed our account and removed all the products. We are unable to sell the product on amazon anymore. So that unable to replace it with new pair for you. In this issues,it is convenient for you to contact Amazon directly for a refund. Sorry again for the inconvenience. Thank you." Edit: Nice try. The information about my location is totally incorrect. My credit cards have been and continue to be in good order. Their customer service is based in China, and there was never a Scott Green that contacted me. ENACFIRE has been banned from Amazon for buying fake reviews, so go figure. Also, I doubt Amazon's reply would contain grammatical errors such as the incorrect use of prepositions and participles, where infinitives are due. This usually only happens with ESL speakers. Edit2: "Scott" I love your work ethic replying at close to midnight EST. Kudos on your continued misuse of participles. It is easy enough for anyone to Google "ENACFIRE banned", I encourage you to do just that. I actually hadn't realized it until your customer service emailed me (see above). If your brand is still active on Amazon, what is the name of your storefront in Amazon? Why are your products listed there without the ENACFIRE branding and logo?