Badly engineered GR-R39MD refrigerator We bought a GR-R39MD refrigerator on May 2014 from CSH branch in Kedah state. From day we noticed that the freezer doesn't freeze properly it took 3 days to start freezing and water always overflow under fridge. I called the support and their guy only came to adjust the position of the heater and ofocurse water kept flowing out. After 3 years Ice started accumulating in the freezer compartment and at certain point the refrigerator doesn't cool the food anymore and many times food will turn bad. When we called the support, we got the feeling that they don't really care. They asked for money just to come and inspect although was still under warranty. We resorted to defrosting accumulated Ice manually from time to time which started every 8 weeks and now reached every 10 days and as u can imagine it is a pain in the ass that every Toshiba buyer will face. Good h.... Toshiba, this is our last Toshiba in our house.

Terrible! A FIRE BROKE OUT because of the air conditioner and they don't cover the loss! A fire broke out because of the air conditioner that we'd bought 1,5 years ago and they don't cover the loss. When my husband started the maschine, he felt a smell of cable and shut down the air cond. Then he called the technical service and they said the smell came from the dust stucked into the air conditioner and they would come the nex day. About 15-20 min. later, the air conditioner started to burn while closed! After all, we got survey report and the reason of the fire was proved, the fire was coming directly from the air conditioner and we called the authorised company in Antalya/TURKEY and they don't accept to cover the loss and also accuse us having not serviced the machine. But the service did not even come despite the smell of cable! Isn't it obvious that it could be sth serious??? We are suing right now and suggest everybody not to buy their products!

Worst technical department Worst technical department. The service is beyond horrible. Kevin Williams (Florida) has you on hold for the longest time, only to get a message that he's out of the office for the ENTIRE DAY! and does not allow you to leave a message.

Hung up on me I got a message that my Toshiba SSD (not laptop, but the SSD inside it) was nearing imminent failure. I'm very tech savvy and know that each individual SSD vendor has their own utilities for testing their own drives. I was unable to find anything on Toshiba's website so I called Customer Support to ask - and after the person rambling on and on in poor broken english, ignoring my question and just continuing on with his script ... he finally just hung up on me. It was a pretty simple question - the answer was yes or no - do you have software available for me to test your drive. Loser customer support, loser rep. Poorly done Toshiba.

I bought a Toshiba SSD which worked… I bought a Toshiba SSD which worked fine until a power cut occurred, the security lock came into force and I cannot remove it. after repeated emails to @"customer services " no reply. I have bought a lot of Toshiba products in the past and having this poor Toshiba customer serices worries me and I will probebly look elsewhere. Devcent ssd but no aftercare. M Ladyman