Hung up on me I got a message that my Toshiba SSD (not laptop, but the SSD inside it) was nearing imminent failure. I'm very tech savvy and know that each individual SSD vendor has their own utilities for testing their own drives. I was unable to find anything on Toshiba's website so I called Customer Support to ask - and after the person rambling on and on in poor broken english, ignoring my question and just continuing on with his script ... he finally just hung up on me. It was a pretty simple question - the answer was yes or no - do you have software available for me to test your drive. Loser customer support, loser rep. Poorly done Toshiba.

Great TV & company I purchased a Toshiba Fire TV about a year ago and I am completely satisfied with it. I did have a problem with the remote after a few days. I contacted Toshiba support and the rep set up a replacement immediately. The new remote arrived three days later. The TV quality in all aspects has been great. Picture, sound... I would be confident recommending Toshiba to anyone.

Poor Quality TV's Toshiba do not stand by their own manufacturing defects in their products. Their TV's are complete rubbish! The EPG takes nearly 5 minutes to boot up to display programs and schedules. The remote control output is not received and actioned by the TV for nearly 5 seconds after pressing the buttons on the remote. Clearly these and firmware issues that Toshiba will not take ownership for and want to charge for call out and repair! Save your money and buy a Sony, LG or Samsung instead. At least they work and are much better quality. Plus they understand customer service if their products have a problem! Poor show Toshiba, hence why so many customer are complaining about your company and products!

Nothing but lies I was promised a refund for the $400 air conditioner I bought that stopped working almost immediately. A refund never came. After sending dozens of emails asking for an update, they finally replied and blamed me for “lack of information” although I had originally sent everything they asked for - all of my contact info, my receipt, proof of purchase, serial number. They asked for the exact same documentation and I provided it again. I was then promised a refund that would arrive in 7-10 business days. I was unsurprised when that cheque never came. Now they are back to their old tricks of simply ignoring me. Do not buy Toshiba products unless you enjoy throwing money away and being lied to.

An Encounter with Toshiba Hi, My name is Dickson, I am an Architect, I bought my Toshiba Laptop from a friend, I was in doubt first if it will do my work of designing complex structures, it was on May last, up to now, I've never open my Toshiba Laptop because of complex problem. only servicing, I am really happy with Toshiba. By now I want to bless my niece with it who is in University doing Architect and guess what, I am going for another New Toshiba Laptop. Thanks to Toshiba