Toshiba Innovation

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2.15
Based on 20 Reviews

5

20.00%

4

10.00%

3

0.00%

2

5.00%

1

65.00%
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𝔸𝕟𝕒
ES

Is there really a customer service in Toshiba? I am trying to contact Toshiba to download a driver that does not exist on its website for my laptop model, something that I do not already explain beforehand. I can't get in touch with any human being. And I, as a human being that I am, have already made the decision not to buy any product of this company again 😤

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Roland
GB

Toshiba USB Optical Mouse U55 was… Toshiba USB Optical Mouse U55 was delievered to me recently. This product has all the best characteristics and is compact and comfortable for the usage. So I am only pleased with this purchase.

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Jasmin Maldonado Chacon
GB

I just called to day with an issue and … I just called today with an issue and was going to pay the $20 fee but they out source through India and I had to repeat myself 3 times and my laptop started to die on me. The problem is with my charging port I believe. Then, when I told her she is not understanding my problem she said now I understand.????????? I told her if she can send me to customer care in the U.S. and she said there is none. ????? So, I said you know what never mind my laptop is dying and I wasted 20 minutes just repeating what I said. She tried then get my serial number to charge me and I said no thank you and hung up. Worst customer service support I have ever experienced. I will never buy another Toshiba again in my lifetime.

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Dilek Tiras Sözeyataroğlu
TR

Terrible! A FIRE BROKE OUT because of the air conditioner and they don't cover the loss! A fire broke out because of the air conditioner that we'd bought 1,5 years ago and they don't cover the loss. When my husband started the maschine, he felt a smell of cable and shut down the air cond. Then he called the technical service and they said the smell came from the dust stucked into the air conditioner and they would come the nex day. About 15-20 min. later, the air conditioner started to burn while closed! After all, we got survey report and the reason of the fire was proved, the fire was coming directly from the air conditioner and we called the authorised company in Antalya/TURKEY and they don't accept to cover the loss and also accuse us having not serviced the machine. But the service did not even come despite the smell of cable! Isn't it obvious that it could be sth serious??? We are suing right now and suggest everybody not to buy their products!

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Dickson Murusi
TZ

An Encounter with Toshiba Hi, My name is Dickson, I am an Architect, I bought my Toshiba Laptop from a friend, I was in doubt first if it will do my work of designing complex structures, it was on May last, up to now, I've never open my Toshiba Laptop because of complex problem. only servicing, I am really happy with Toshiba. By now I want to bless my niece with it who is in University doing Architect and guess what, I am going for another New Toshiba Laptop. Thanks to Toshiba

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