Nothing but lies I was promised a refund for the $400 air conditioner I bought that stopped working almost immediately. A refund never came. After sending dozens of emails asking for an update, they finally replied and blamed me for “lack of information” although I had originally sent everything they asked for - all of my contact info, my receipt, proof of purchase, serial number. They asked for the exact same documentation and I provided it again. I was then promised a refund that would arrive in 7-10 business days. I was unsurprised when that cheque never came. Now they are back to their old tricks of simply ignoring me. Do not buy Toshiba products unless you enjoy throwing money away and being lied to.

TOSHBIBA Service Sucks My computer started to rumble during the guaranteeperiod. I brought it back to its reseller Computerland. 4 times they tried to fix it and blackmailed me into payment of € 81 otherwise I couldn't get my computer back. I approached the Dutch Consumers Organisation and my complaints were found to be true,m admitted by both Computerland and Toshiba. They would give it another try to repair it or I would get a new computer. I am still waiting for my computer. It's been away now for half a year, except for a few days around Christmas. Both companies lie to the Dutch Consumers organisation. They promise but don't deliver at all. So my advice to all of you : Don'T BUY A TOSHIBA product. Their service SUCKS

I bought a Toshiba SSD which worked… I bought a Toshiba SSD which worked fine until a power cut occurred, the security lock came into force and I cannot remove it. after repeated emails to @"customer services " no reply. I have bought a lot of Toshiba products in the past and having this poor Toshiba customer serices worries me and I will probebly look elsewhere. Devcent ssd but no aftercare. M Ladyman

Badly engineered GR-R39MD refrigerator We bought a GR-R39MD refrigerator on May 2014 from CSH branch in Kedah state. From day we noticed that the freezer doesn't freeze properly it took 3 days to start freezing and water always overflow under fridge. I called the support and their guy only came to adjust the position of the heater and ofocurse water kept flowing out. After 3 years Ice started accumulating in the freezer compartment and at certain point the refrigerator doesn't cool the food anymore and many times food will turn bad. When we called the support, we got the feeling that they don't really care. They asked for money just to come and inspect although was still under warranty. We resorted to defrosting accumulated Ice manually from time to time which started every 8 weeks and now reached every 10 days and as u can imagine it is a pain in the ass that every Toshiba buyer will face. Good h.... Toshiba, this is our last Toshiba in our house.

Toshiba customer support is horrible spent 14 hours over 2 days with their support 888-933-0322 and after paying $69.95 they completely miss diagnosed my keyboard problems as a hardware problem and contact service center to replace keyboard. They also provided a part #, After a 2minute call to a service center they said to power down the computer pull battery and reinstall and reboot. Wow, keyboard is fully functional. THEY WILL NOT REFUND MY $$$> Good bye Toshiba!