Toshiba Innovation

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2.15
Based on 20 Reviews

5

20.00%

4

10.00%

3

0.00%

2

5.00%

1

65.00%
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JK
CA

Nothing but lies I was promised a refund for the $400 air conditioner I bought that stopped working almost immediately. A refund never came. After sending dozens of emails asking for an update, they finally replied and blamed me for “lack of information” although I had originally sent everything they asked for - all of my contact info, my receipt, proof of purchase, serial number. They asked for the exact same documentation and I provided it again. I was then promised a refund that would arrive in 7-10 business days. I was unsurprised when that cheque never came. Now they are back to their old tricks of simply ignoring me. Do not buy Toshiba products unless you enjoy throwing money away and being lied to.

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Roland
GB

Toshiba USB Optical Mouse U55 was… Toshiba USB Optical Mouse U55 was delievered to me recently. This product has all the best characteristics and is compact and comfortable for the usage. So I am only pleased with this purchase.

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Bob Goulooze
NL

TOSHBIBA Service Sucks My computer started to rumble during the guaranteeperiod. I brought it back to its reseller Computerland. 4 times they tried to fix it and blackmailed me into payment of € 81 otherwise I couldn't get my computer back. I approached the Dutch Consumers Organisation and my complaints were found to be true,m admitted by both Computerland and Toshiba. They would give it another try to repair it or I would get a new computer. I am still waiting for my computer. It's been away now for half a year, except for a few days around Christmas. Both companies lie to the Dutch Consumers organisation. They promise but don't deliver at all. So my advice to all of you : Don'T BUY A TOSHIBA product. Their service SUCKS

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David
GB

Toshiba customer support is horrible spent 14 hours over 2 days with their support 888-933-0322 and after paying $69.95 they completely miss diagnosed my keyboard problems as a hardware problem and contact service center to replace keyboard. They also provided a part #, After a 2minute call to a service center they said to power down the computer pull battery and reinstall and reboot. Wow, keyboard is fully functional. THEY WILL NOT REFUND MY $$$> Good bye Toshiba!

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Dilek Tiras Sözeyataroğlu
TR

Terrible! A FIRE BROKE OUT because of the air conditioner and they don't cover the loss! A fire broke out because of the air conditioner that we'd bought 1,5 years ago and they don't cover the loss. When my husband started the maschine, he felt a smell of cable and shut down the air cond. Then he called the technical service and they said the smell came from the dust stucked into the air conditioner and they would come the nex day. About 15-20 min. later, the air conditioner started to burn while closed! After all, we got survey report and the reason of the fire was proved, the fire was coming directly from the air conditioner and we called the authorised company in Antalya/TURKEY and they don't accept to cover the loss and also accuse us having not serviced the machine. But the service did not even come despite the smell of cable! Isn't it obvious that it could be sth serious??? We are suing right now and suggest everybody not to buy their products!

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