Worst customer service i have ever seen After weeks of trying to get something serious out off the technical support group, i get answers like, use the button to turn on and off the tv. For an issue that the tv resets instead of turns off whenever i push it. The tv looks nice, but the wifi reception is so bad compared to all other items in the same room that i had to put a wifi repeater next to the Tv. The adapter makes a sound when the tv is turned off. And the apps are so so. Apparently my provider spectrum doesn’t even make an app for this platform. So all in all, still waiting for decent support , not a happy customer at all. Would like to be taken seriously. UPDATE: after placing this feedback above I was informed by mail (finally) that only if I removed all negative feedback they could start solving issues (and something about having to be humble to get any help...again no name or contact details). I informed them I’d prefer seeing the fix first. After this I simple got ignored like i had been before. I do not believe there is an actual support team with any tech knowledge in the company. Simple delay until it goes away tactics. My recco, stay away from this ‘company’.

finally after couple of months finally after couple of months, my order has arrived. hoping cosmos is the best outdoor tv purchase that i will ever have. thanks to sales rep who updated me on the shipping.

I purchased a lighted frame mirror in…August 2019 I purchased a lighted frame mirror in August. Frame is cheap and corners do not come together tightly. Mirror will not light when in vertical position. Have contacted company over and over again. It has been over a month and I still have a $1300.00 piece of junk mirror that won't light. Technical service is a joke.

Cosmos TV not fit for purpose The Cosmos TV we received is not fit for purpose and is very poor quality. We requested a refund and no one wants to talk to you. Evervue please respond….

I got exactly what I expected I got exactly what I expected. Beautiful mirror with a tv. The clarity of the tv is outstanding. Great communication throughout the entire process. Jackie quickly responded to my emails when I had a question. The packaging was unbelievable. There was no way this unit was going to be damaged during shipping.