Be warned - service is pathetic. Ordered 4 x RAM chips from Mwave. A somewhat urgent requirement but expecting the usual 'in the post a day or 2 later' as is the case with every other online supplier. Placed an order on 13th. Four days later order status is still "processing". No phone number to contact them. Their chat is merely a bot that can't answer anything.

Return policy is confusing and misleading. Awful customer service, stay away. Multiple unclear email notifications on order status change (got 4 emails on every status change and was not clear what status means that it is ready for pickup). Return policy is confusing and misleading. Awful customer service, stay away.

Extremely poor processing times and Customer Service I placed an order on the 22/07/2021 and 7 days later it's still processing. Contacted support numerous times and have been told different stories. Was also told my order had been forwarded to the warehouse with high priority on two occasions. Yet my order is yet to be sent. On the website it says 1-2 processing days, yes I can understand that due to the lockdown there may be some delays however a week gone by and my order still hasn't processed? Don't recommend ordering from here unless you're willing to wait a long time.

.com.au is not the same as .com Anyone who leaves a review here clearly cannot read, as this is the wrong website for the Australian Retailer.

Extremely poor customer service. Will not buy here again. Firstly I will start to by saying that their processing time stated on their website is a lie. "Less than 24 hours" basically means it takes them 24 business hours to process. Thus, 3 or 4 days. I found this a bit confusing as I had thought that the way that is stated is just false. When I sent them an enquiry they haven't responded. It is four business days later. I would have liked to receive some sort of response, but none has been received. If you want to buy from a place that has decent prices and non-existent customer support, this is the place for you.