Got a pc no problems :) Got a pc no problems :) just hated doing the auth check but all good

Incompetence runs rampant at this company. I used to buy a lot of items from mwave in the past. However bad customer service, business procedures and wait times have taken it's toll. I will never recommend mwave again and would much rather pay a premium to another company that values it's customers. To put things into perspective it took mwave staff over 45 minutes to retrieve a mouse that I had bought. This trend is also not a one off.

Two Weeks ago Two Weeks ago, order two monitors, Found out today that they cant supply and was purchased two weeks before the End of the Financial Year for a reason. Should have read all these other review first as this is so annoying.

Canada is not an available country Canada is not an available country, which makes it very hard for me to place orders online.

Return policy is confusing and misleading. Awful customer service, stay away. Multiple unclear email notifications on order status change (got 4 emails on every status change and was not clear what status means that it is ready for pickup). Return policy is confusing and misleading. Awful customer service, stay away.