Incompetence runs rampant at this company. I used to buy a lot of items from mwave in the past. However bad customer service, business procedures and wait times have taken it's toll. I will never recommend mwave again and would much rather pay a premium to another company that values it's customers. To put things into perspective it took mwave staff over 45 minutes to retrieve a mouse that I had bought. This trend is also not a one off.

They're regularly a bit slower than… They're regularly a bit slower than their claimed times on the website - which is frustrating enough that I often buy elsewhere. Otherwise - reasonable range and prices. Have successfully exchanged a faulty product.

Got a pc no problems :) Got a pc no problems :) just hated doing the auth check but all good

Extremely poor customer service. Will not buy here again. Firstly I will start to by saying that their processing time stated on their website is a lie. "Less than 24 hours" basically means it takes them 24 business hours to process. Thus, 3 or 4 days. I found this a bit confusing as I had thought that the way that is stated is just false. When I sent them an enquiry they haven't responded. It is four business days later. I would have liked to receive some sort of response, but none has been received. If you want to buy from a place that has decent prices and non-existent customer support, this is the place for you.

10/10 would order from again 10/10 would order from again! Got a new cpu and mobo from these guys, mobo was taking a while coming from supplier so contacted mwave and they told me it'd be atleast a week so they told me I could find another mobo that is in stock there and they can change my order, so I did and everything I ordered got shipped the same day, fantastic customer service, thankyou!