Selling Used Product AS NEW ONE! BAD BAD BAD I recently made a purchase on their online site. they provided with second hand item that had hair inside. i made full payment however the product arrived as a used/ or tested product that was definitely not new. reported them to accc. never again Mwave.

Faulty GPU Faulty GPU, refusal to accept it's been faulty since I purchased it, over 2 months ago. I already have proof to show it's been repaired previously, and it has failed again. DON'T DO IT. They say they refund/repair on their FAQs, but it's rubbish, over a week waiting and still no progress to admit my GPU isn't working the way it should be.

They're regularly a bit slower than… They're regularly a bit slower than their claimed times on the website - which is frustrating enough that I often buy elsewhere. Otherwise - reasonable range and prices. Have successfully exchanged a faulty product.

Return policy is confusing and misleading. Awful customer service, stay away. Multiple unclear email notifications on order status change (got 4 emails on every status change and was not clear what status means that it is ready for pickup). Return policy is confusing and misleading. Awful customer service, stay away.

Can't even ship correct Item... Bought a mouse Pad that took a few weeks to arrive, only for it to be the complete wrong mouse pad. Now have to return the mouse pad on my own effort before I can get what I ordered in the first place. laughably unprofessional and a waste of time, would not recommend!