Return policy is confusing and misleading. Awful customer service, stay away. Multiple unclear email notifications on order status change (got 4 emails on every status change and was not clear what status means that it is ready for pickup). Return policy is confusing and misleading. Awful customer service, stay away.

10/10 would order from again 10/10 would order from again! Got a new cpu and mobo from these guys, mobo was taking a while coming from supplier so contacted mwave and they told me it'd be atleast a week so they told me I could find another mobo that is in stock there and they can change my order, so I did and everything I ordered got shipped the same day, fantastic customer service, thankyou!

Can't even ship correct Item... Bought a mouse Pad that took a few weeks to arrive, only for it to be the complete wrong mouse pad. Now have to return the mouse pad on my own effort before I can get what I ordered in the first place. laughably unprofessional and a waste of time, would not recommend!

The service here is terrible The service here is terrible! You can't call them which is insane, plus, when something is shown as in stock and one orders click n collect, it can take days to get that email needed to go pick it up! They need to revamp their customer service and allow customers to actually call them.

Extremely poor processing times and Customer Service I placed an order on the 22/07/2021 and 7 days later it's still processing. Contacted support numerous times and have been told different stories. Was also told my order had been forwarded to the warehouse with high priority on two occasions. Yet my order is yet to be sent. On the website it says 1-2 processing days, yes I can understand that due to the lockdown there may be some delays however a week gone by and my order still hasn't processed? Don't recommend ordering from here unless you're willing to wait a long time.