Worst Customer Service I've purchased through Woot before and had ok experience. Unfortunately, I recently purchased a t-shirt that ended up being slightly too small. I emailed to see if I could exchange size and NO. WOOT DOES NOT ALLOW SIZE EXCHANGES! What poor business and customer service. I want to support artists, but Woot DOES NOT. I will never buy from WOOT again. My money will never support another designer because Woot DOES NOT support their DESIGNERS or their customer. Poor upcoming artists. Woot lied to you.

Idk how this website is even allowed to… Idk how this website is even allowed to be up. I ordered a mirror and it arrived shattered into pieces , they do not give you a number to call and ask that you shift through questions to find an answer . I email them 4 times and get no response. Do not purchase from them

great problem resolutiom -- Purchased a refurbished MS Surface Pro… Purchased a refurbished MS Surface Pro that was supposed to come with a keyboard and pen. Arrived a few days before expected and the pen was in the box but no keyboard. I contacted Woot and within 12 hours had a response offering a free return or a $30 credit. I asked for the credit but noted that a replacement keyboard from Amazon would cost me $44 and asked for a $44 credit. Within 4 hours had a response and a $50 credit. I'm very satisfied.

Horrible shipping practice. Woot charges $5 for shipping regardless of the item's size or weight. It then uses USPS parcel select (one of the slowest ways to ship things known to man) which can take up to 14 days. That's in addition to the 2-3 days wait while the item is "preparing for shipment." It's hard to fathom how a company owned by Amazon (who has arguably the best shipping policies) can be sloppy.

The best shopping experience ever!! I'm a longtime Woot shopper. I recently bought a Russell Hobs Coffee Maker. The price was awesome (and it is not refurbished), Somehow it go delivered in 2 days! I just love it, it's frigin beautiful. Yes, a beautiful coffee maker. Using the timer, it made me the coffee I'm drinking right now and I could not be happier! What a great experience, really exceptional. Happy birthday to me!