Brad Walker
GBOrdered a PC and paid for 2 day… Ordered a PC and paid for 2 day shipping. Expected delivery was 1/5/2024 at noon. It's the end of the 3rd day and nothing has been delivered! Customer support told me the product was showing delivered today. I have been home all day and nothing or no one from Woot has show up. Starting to fell I've been scammed. Good thing I used a Credit Card. Will be able to dispute the payment. I had high hopes that an Amazon Co. was going to be able to deliver for me.....Live and learn, then tell others !
Linda Louise
GBThe order hadn't shipped after 15 days The order hadn't shipped after 15 days. Repeated phone calls resulted in the same response, "delay is the result of technical issues". I was given various ship dates, but none were realized. Customer Service does NOT exist. They DO NOT care.
Mark
GBCustomer service is terrible Due to COVID (our office being closed), we were not able us use or test the refurbished computer we purchased from Woot. When we got back in the office, we tried to start it and literally nothing happened. I did not ask for a refund, just a comparable replacement. Most companies are understanding during this pandemic, I guess Woot doesn't care. I will be sure to share my feels about Woot whenever I get a chance.
Tanner
GBWoot was great back in the day before… Woot was great back in the day before Amazon took over. They had great deals and the Bag O' C was always exciting. Since Amazon took over the sites quality and deals have dropped unfortunately.
Markoo
GBFewer Discounts and the Woot Monkey Nonsense As a Prime member, I've purchased plenty of items via Woot and received free shipping. As I write this in April 2022, however, Woot's discount prices are increasingly rare. Some nearly identical items are more expensive than on Amazon, often without accompanying reviews. Today, a whole page of "gardening" items was shockingly pricey -- items such as garden gnomes, rain-drip chains and bags of flower bulbs, the latter of which Home Depot offers for a cheaper cost. I was willing to endure the Woot monkey nonsense for potential discounts, but low prices are increasingly rare.