Customer service is terrible Due to COVID (our office being closed), we were not able us use or test the refurbished computer we purchased from Woot. When we got back in the office, we tried to start it and literally nothing happened. I did not ask for a refund, just a comparable replacement. Most companies are understanding during this pandemic, I guess Woot doesn't care. I will be sure to share my feels about Woot whenever I get a chance.

Woot bank scam My bank called to stop an illegal attempt via the Woot website to withdraw USD$400 from my account. I had never heard of this company prior to this event. I contacted Woot for an explanation, just received a generic format reply which put the onus on me to check on my account. I asked for more details, but have not been acknowledged.

Ordered many times since 2004 Ordered many times since 2004, and never had any issues. Based on some reviews, many can think that it's a scam company - It's not. For many years before Amazon purchased Woot and after, I never had a single issue. The items are as described and arrive on time. Woot doesn't deliver overnight like Amazon, but this is explained many times across the site. I've purchased numerous computers for multiple businesses and homes, always in excellent condition for the price! But of course, for refurbished products at this price, you can't expect the same level of customer service you get at a retail store. Don't be naive!

Woot is owned by Amazon and useless and… Woot is owned by Amazon and useless and is an example of support-less online sales. I cannot create a woot account, only login using my Amazon Prime account credentials which is says are incorrect. I have tried all options, multiple browsers (3), cleared history, cache etc. all to no avail. I cannot access Woot customer service because I cannot login. Amazon support (once you find out how to reach them) is clueless, they have never even heard of Woot.

Woot uses United Pony Service I placed an order with Woot and received confirmation and UPS tracking info but yet still 3 weeks later nothing!!! It keeps saying delayed but unless UPS has united pony or mule division I cannot understand what the delay could be? Thank goodness I didn’t spend any significant money with these people.