Horrible shipping practice. Woot charges $5 for shipping regardless of the item's size or weight. It then uses USPS parcel select (one of the slowest ways to ship things known to man) which can take up to 14 days. That's in addition to the 2-3 days wait while the item is "preparing for shipment." It's hard to fathom how a company owned by Amazon (who has arguably the best shipping policies) can be sloppy.

Ordered many times since 2004 Ordered many times since 2004, and never had any issues. Based on some reviews, many can think that it's a scam company - It's not. For many years before Amazon purchased Woot and after, I never had a single issue. The items are as described and arrive on time. Woot doesn't deliver overnight like Amazon, but this is explained many times across the site. I've purchased numerous computers for multiple businesses and homes, always in excellent condition for the price! But of course, for refurbished products at this price, you can't expect the same level of customer service you get at a retail store. Don't be naive!

Woot.com is impossible to deal with! Woot.com is impossible to deal with!! I bought ms office 2021 from them. They ignored me. They never gave me website to download the product, never gave me proper security codes, never gave me any directions on how to download--nothing. Isn't that stupid!! It took days of effort to find an email address for customer support because they buried the info. Now I would rather blow my head off than deal with them ever again!!!!

Fewer Discounts and the Woot Monkey Nonsense As a Prime member, I've purchased plenty of items via Woot and received free shipping. As I write this in April 2022, however, Woot's discount prices are increasingly rare. Some nearly identical items are more expensive than on Amazon, often without accompanying reviews. Today, a whole page of "gardening" items was shockingly pricey -- items such as garden gnomes, rain-drip chains and bags of flower bulbs, the latter of which Home Depot offers for a cheaper cost. I was willing to endure the Woot monkey nonsense for potential discounts, but low prices are increasingly rare.

Woot was great back in the day before… Woot was great back in the day before Amazon took over. They had great deals and the Bag O' C was always exciting. Since Amazon took over the sites quality and deals have dropped unfortunately.