Worst Customer Service I've purchased through Woot before and had ok experience. Unfortunately, I recently purchased a t-shirt that ended up being slightly too small. I emailed to see if I could exchange size and NO. WOOT DOES NOT ALLOW SIZE EXCHANGES! What poor business and customer service. I want to support artists, but Woot DOES NOT. I will never buy from WOOT again. My money will never support another designer because Woot DOES NOT support their DESIGNERS or their customer. Poor upcoming artists. Woot lied to you.

Horrible shipping practice. Woot charges $5 for shipping regardless of the item's size or weight. It then uses USPS parcel select (one of the slowest ways to ship things known to man) which can take up to 14 days. That's in addition to the 2-3 days wait while the item is "preparing for shipment." It's hard to fathom how a company owned by Amazon (who has arguably the best shipping policies) can be sloppy.

Good Deals, Slowwww....Service Great product (open box laptop) but took 2 weeks before they shipped it - and that was after admitting they had plenty in stock. Then ordered software. I downloaded the software itself and then had to wait another week to get the serial number - by email!

Sent bad air conditioner no replacement… Sent bad air conditioner no replacement or able to repair. Fighting to get a refund get nothing but a million useless emails and put me off for return and refund. How can Amazon which is always good with return policy's be affiliated with this company. Do not buy.

Woot bank scam My bank called to stop an illegal attempt via the Woot website to withdraw USD$400 from my account. I had never heard of this company prior to this event. I contacted Woot for an explanation, just received a generic format reply which put the onus on me to check on my account. I asked for more details, but have not been acknowledged.