Good Deals, Slowwww....Service Great product (open box laptop) but took 2 weeks before they shipped it - and that was after admitting they had plenty in stock. Then ordered software. I downloaded the software itself and then had to wait another week to get the serial number - by email!

Idk how this website is even allowed to… Idk how this website is even allowed to be up. I ordered a mirror and it arrived shattered into pieces , they do not give you a number to call and ask that you shift through questions to find an answer . I email them 4 times and get no response. Do not purchase from them

Ordered a PC and paid for 2 day… Ordered a PC and paid for 2 day shipping. Expected delivery was 1/5/2024 at noon. It's the end of the 3rd day and nothing has been delivered! Customer support told me the product was showing delivered today. I have been home all day and nothing or no one from Woot has show up. Starting to fell I've been scammed. Good thing I used a Credit Card. Will be able to dispute the payment. I had high hopes that an Amazon Co. was going to be able to deliver for me.....Live and learn, then tell others !

Ordered many times since 2004 Ordered many times since 2004, and never had any issues. Based on some reviews, many can think that it's a scam company - It's not. For many years before Amazon purchased Woot and after, I never had a single issue. The items are as described and arrive on time. Woot doesn't deliver overnight like Amazon, but this is explained many times across the site. I've purchased numerous computers for multiple businesses and homes, always in excellent condition for the price! But of course, for refurbished products at this price, you can't expect the same level of customer service you get at a retail store. Don't be naive!

Customer service is terrible Due to COVID (our office being closed), we were not able us use or test the refurbished computer we purchased from Woot. When we got back in the office, we tried to start it and literally nothing happened. I did not ask for a refund, just a comparable replacement. Most companies are understanding during this pandemic, I guess Woot doesn't care. I will be sure to share my feels about Woot whenever I get a chance.