Woot.com is impossible to deal with! Woot.com is impossible to deal with!! I bought ms office 2021 from them. They ignored me. They never gave me website to download the product, never gave me proper security codes, never gave me any directions on how to download--nothing. Isn't that stupid!! It took days of effort to find an email address for customer support because they buried the info. Now I would rather blow my head off than deal with them ever again!!!!

Disgusting company, people and processes Sent me wrong product and incorrect product was in absolutely disgusting, disease ridden nasty shape, then offered me a partial refund to keep it to offset their return shipping cost. Ruined my Valentine's day surprise with false promises. Atrocious quality, people, processes. Do not shop here. Protect yourself from these fraudsters. It's been ~2 weeks and I'm still fighting to get my money back.

Out $200 When I requested a return label for a $200 reconditioned Sharp robot vacuum that didn't work well, they sent a return label for a $50 reconditioned Sharp stick vacuum I had bought seven months before. After twenty-seven polite and clear communications over a two month period(not an exaggeration) explaining their error, neither Woot nor Amazon, could grasp the concept. It seems I am out $200. What a royal pain-in-the-patootie. Last time I buy through Woot (not that they'll notice).

Good Deals, Slowwww....Service Great product (open box laptop) but took 2 weeks before they shipped it - and that was after admitting they had plenty in stock. Then ordered software. I downloaded the software itself and then had to wait another week to get the serial number - by email!

The best shopping experience ever!! I'm a longtime Woot shopper. I recently bought a Russell Hobs Coffee Maker. The price was awesome (and it is not refurbished), Somehow it go delivered in 2 days! I just love it, it's frigin beautiful. Yes, a beautiful coffee maker. Using the timer, it made me the coffee I'm drinking right now and I could not be happier! What a great experience, really exceptional. Happy birthday to me!