Woot.com is impossible to deal with! Woot.com is impossible to deal with!! I bought ms office 2021 from them. They ignored me. They never gave me website to download the product, never gave me proper security codes, never gave me any directions on how to download--nothing. Isn't that stupid!! It took days of effort to find an email address for customer support because they buried the info. Now I would rather blow my head off than deal with them ever again!!!!

Sent bad air conditioner no replacement… Sent bad air conditioner no replacement or able to repair. Fighting to get a refund get nothing but a million useless emails and put me off for return and refund. How can Amazon which is always good with return policy's be affiliated with this company. Do not buy.

Customer service is terrible Due to COVID (our office being closed), we were not able us use or test the refurbished computer we purchased from Woot. When we got back in the office, we tried to start it and literally nothing happened. I did not ask for a refund, just a comparable replacement. Most companies are understanding during this pandemic, I guess Woot doesn't care. I will be sure to share my feels about Woot whenever I get a chance.

The order hadn't shipped after 15 days The order hadn't shipped after 15 days. Repeated phone calls resulted in the same response, "delay is the result of technical issues". I was given various ship dates, but none were realized. Customer Service does NOT exist. They DO NOT care.

Woot bank scam My bank called to stop an illegal attempt via the Woot website to withdraw USD$400 from my account. I had never heard of this company prior to this event. I contacted Woot for an explanation, just received a generic format reply which put the onus on me to check on my account. I asked for more details, but have not been acknowledged.