Out $200 When I requested a return label for a $200 reconditioned Sharp robot vacuum that didn't work well, they sent a return label for a $50 reconditioned Sharp stick vacuum I had bought seven months before. After twenty-seven polite and clear communications over a two month period(not an exaggeration) explaining their error, neither Woot nor Amazon, could grasp the concept. It seems I am out $200. What a royal pain-in-the-patootie. Last time I buy through Woot (not that they'll notice).

Good Deals, Slowwww....Service Great product (open box laptop) but took 2 weeks before they shipped it - and that was after admitting they had plenty in stock. Then ordered software. I downloaded the software itself and then had to wait another week to get the serial number - by email!

The best shopping experience ever!! I'm a longtime Woot shopper. I recently bought a Russell Hobs Coffee Maker. The price was awesome (and it is not refurbished), Somehow it go delivered in 2 days! I just love it, it's frigin beautiful. Yes, a beautiful coffee maker. Using the timer, it made me the coffee I'm drinking right now and I could not be happier! What a great experience, really exceptional. Happy birthday to me!

Woot uses United Pony Service I placed an order with Woot and received confirmation and UPS tracking info but yet still 3 weeks later nothing!!! It keeps saying delayed but unless UPS has united pony or mule division I cannot understand what the delay could be? Thank goodness I didn’t spend any significant money with these people.

Horrible shipping practice. Woot charges $5 for shipping regardless of the item's size or weight. It then uses USPS parcel select (one of the slowest ways to ship things known to man) which can take up to 14 days. That's in addition to the 2-3 days wait while the item is "preparing for shipment." It's hard to fathom how a company owned by Amazon (who has arguably the best shipping policies) can be sloppy.