Ordered a PC and paid for 2 day… Ordered a PC and paid for 2 day shipping. Expected delivery was 1/5/2024 at noon. It's the end of the 3rd day and nothing has been delivered! Customer support told me the product was showing delivered today. I have been home all day and nothing or no one from Woot has show up. Starting to fell I've been scammed. Good thing I used a Credit Card. Will be able to dispute the payment. I had high hopes that an Amazon Co. was going to be able to deliver for me.....Live and learn, then tell others !

Woot bank scam My bank called to stop an illegal attempt via the Woot website to withdraw USD$400 from my account. I had never heard of this company prior to this event. I contacted Woot for an explanation, just received a generic format reply which put the onus on me to check on my account. I asked for more details, but have not been acknowledged.

The order hadn't shipped after 15 days The order hadn't shipped after 15 days. Repeated phone calls resulted in the same response, "delay is the result of technical issues". I was given various ship dates, but none were realized. Customer Service does NOT exist. They DO NOT care.

great problem resolutiom -- Purchased a refurbished MS Surface Pro… Purchased a refurbished MS Surface Pro that was supposed to come with a keyboard and pen. Arrived a few days before expected and the pen was in the box but no keyboard. I contacted Woot and within 12 hours had a response offering a free return or a $30 credit. I asked for the credit but noted that a replacement keyboard from Amazon would cost me $44 and asked for a $44 credit. Within 4 hours had a response and a $50 credit. I'm very satisfied.

Out $200 When I requested a return label for a $200 reconditioned Sharp robot vacuum that didn't work well, they sent a return label for a $50 reconditioned Sharp stick vacuum I had bought seven months before. After twenty-seven polite and clear communications over a two month period(not an exaggeration) explaining their error, neither Woot nor Amazon, could grasp the concept. It seems I am out $200. What a royal pain-in-the-patootie. Last time I buy through Woot (not that they'll notice).