Woot.com is impossible to deal with! Woot.com is impossible to deal with!! I bought ms office 2021 from them. They ignored me. They never gave me website to download the product, never gave me proper security codes, never gave me any directions on how to download--nothing. Isn't that stupid!! It took days of effort to find an email address for customer support because they buried the info. Now I would rather blow my head off than deal with them ever again!!!!

great problem resolutiom -- Purchased a refurbished MS Surface Pro… Purchased a refurbished MS Surface Pro that was supposed to come with a keyboard and pen. Arrived a few days before expected and the pen was in the box but no keyboard. I contacted Woot and within 12 hours had a response offering a free return or a $30 credit. I asked for the credit but noted that a replacement keyboard from Amazon would cost me $44 and asked for a $44 credit. Within 4 hours had a response and a $50 credit. I'm very satisfied.

Ordered many times since 2004 Ordered many times since 2004, and never had any issues. Based on some reviews, many can think that it's a scam company - It's not. For many years before Amazon purchased Woot and after, I never had a single issue. The items are as described and arrive on time. Woot doesn't deliver overnight like Amazon, but this is explained many times across the site. I've purchased numerous computers for multiple businesses and homes, always in excellent condition for the price! But of course, for refurbished products at this price, you can't expect the same level of customer service you get at a retail store. Don't be naive!

Ordered a PC and paid for 2 day… Ordered a PC and paid for 2 day shipping. Expected delivery was 1/5/2024 at noon. It's the end of the 3rd day and nothing has been delivered! Customer support told me the product was showing delivered today. I have been home all day and nothing or no one from Woot has show up. Starting to fell I've been scammed. Good thing I used a Credit Card. Will be able to dispute the payment. I had high hopes that an Amazon Co. was going to be able to deliver for me.....Live and learn, then tell others !

Out $200 When I requested a return label for a $200 reconditioned Sharp robot vacuum that didn't work well, they sent a return label for a $50 reconditioned Sharp stick vacuum I had bought seven months before. After twenty-seven polite and clear communications over a two month period(not an exaggeration) explaining their error, neither Woot nor Amazon, could grasp the concept. It seems I am out $200. What a royal pain-in-the-patootie. Last time I buy through Woot (not that they'll notice).