Lazy Employees Nomadgoods.com produces beautiful products, but the actual employees make dealing with this company a complete drag. They work 4 day work weeks which wouldnt be an issue, if it wasn’t for the fact that it takes them well over a week to even process and ship an order, despite their website stating that “orders placed after 10a on a Friday will be shipped out the following Monday.” Im not even sure that Nomad knows to ship my order out. Chloe who manages their support team is quick to be annoyed, and more often than not, will ignore any negativity and not respond. I had purchased a $200 wireless charging pad which was and is defective. Nomad refused to email me back, despite me commenting in the open support ticket more than 8 times. Don’t waste your money and sanity dealing with this brand. Congrats on the 4 day work week, but how about actually doing the work, Nomad?

non existent service/poor goods Should have read reviews here before ordering, but ordered a leather horoween band which fell apart within a few weeks. the replacement sent out fell apart too, and then customer service decided they couldn't be bothered to reply to anything several follow up emails. unprofessional, poor quality, AVOID.

2 Sport Watch Straps + Charging Station I ordered 2 “sport” bracelets for my Apple Ultra 2, and a 3-in-1 charging base on Nov 20, 2023. I received everything, in Portugal, on Nov 29, 2023. No duty. But, the courier charge was $90. The charging station seems excellent. Very heavy. Matches my bedside table, and works great. The bracelets also look very nice, and were discounted for BFCM. Like another reviewer commented they are a mm or 2 skinnier than the OEM apple straps. For the gym, I don’t care. Just buyer beware. Because of this, however, I won’t buy the very expensive titanium strap. Sorry Nomad. My experience was excellent! The products I got, I’m happy with, and I’m also glad I gave a great Shopify powered business a shot, in spite of some iffy reviews lately. Thank you Nomad!

Worst experience ever Worst experience ever. Ordered an Apple Watch band in November, still haven’t received it and standard customer service response is “we will notify you when it ships”. Cancelled the order today. I should have read the reviews prior to buying. Avoid this company at all costs.

Don't buy anything from Nomad Goods Leather cases are made with extremely cheap materials and leather will rip and tear from normal usage. Mine ripped in less than 2 days and customer support refused to replace or refund the product--offering a rather cold reply to my inquiry. Spend your money elsewhere. Order #4201089688 for anyone at Nomad who sees this and wants to stand behind their product.