Worst experience ever Worst experience ever. Ordered an Apple Watch band in November, still haven’t received it and standard customer service response is “we will notify you when it ships”. Cancelled the order today. I should have read the reviews prior to buying. Avoid this company at all costs.

Phone case rubber was of poor quality… Phone case rubber was of poor quality and started to disintegrate and also damage my iPhone (caused pitting of metal) after a couple of years of use. Products look attractive and well made but they are not built to last.. which ironically seems to be their USP. Poor customer service.

iPhone 15 ProMax Horween Leather Case… iPhone 15 ProMax Horween Leather Case DEFECTIVE! The case is defective, and I submitted a complaint through their online portal. I got an email saying that they would respond within 1-3 business days, and I never got a response. I wasted $70 for a junk case and no customer support. FedEx tracking says the product originated from China. BUYER BEWARE!

Lazy Employees Nomadgoods.com produces beautiful products, but the actual employees make dealing with this company a complete drag. They work 4 day work weeks which wouldnt be an issue, if it wasn’t for the fact that it takes them well over a week to even process and ship an order, despite their website stating that “orders placed after 10a on a Friday will be shipped out the following Monday.” Im not even sure that Nomad knows to ship my order out. Chloe who manages their support team is quick to be annoyed, and more often than not, will ignore any negativity and not respond. I had purchased a $200 wireless charging pad which was and is defective. Nomad refused to email me back, despite me commenting in the open support ticket more than 8 times. Don’t waste your money and sanity dealing with this brand. Congrats on the 4 day work week, but how about actually doing the work, Nomad?

May have OK products but the company sucks. Nomad seems to have some pretty good products. However, I would be leery to do more business with them since they promise to answer their emails, but don't even bother to answer and explain things that are asked of them. Please find other reviews in other places that say the same thing, that they do not respond to emails even though they promise to do so. My question is would anyone like doing business with a company that has so little regard or courtesy that they just pretend that they care? How utterly low class is that? Finally they emailed me for a review, but when I stated the same as above, I was not allowed to complete the review. My take on that is they must have many bad reviews and don't wish to allow them, even though they asked. Low rent outfit.