I like UA! This five star is for Drew, the UA ninja! Thanks you for all the help along my journey! Also huge thanks to all the support agents(Sam, Greg etc.) making my experience using UAD products smooth and easy!

Compatibility Issues iLok/macOS Have been informed about iLok compatibility issues with the new version of macOS (again). Thats not acceptable in 2024. UA Audio: Make iLok avoid such problems and please find another copyright solution. iLok has hurt us since the 90'. I do not want to postpone any Mac OS upgrade. Stopped buying any new plugin with iLok.

Absolutely horrible experience! That was a swift experience with this company. They did not only solved my issue (automated customer service), but furthermore didn't allow me to download my product (a set of VST plugins) stating that the token I have was already redeemed! How could it be redeemed if the software designed to redeem you provide is not responsive? Absolutely horrible experience!

Scam company I purchased an UAD-2 and some plugins, but now I cannot even login to my account. Also the quality of the plugins has become worse. Think twice before dealing with this company.

Excellent customer service If you purchase a plugin make sure your email address is the one that is registered to your iLOK manager otherwise your product will be stuck in the Guest Cloud which is very annoying. There is no way to merge this account to the one with my iLok email address. I will update review to a full five star if this matter is resolved within 31 days which is pretty fare. (update) They sorted it out promptly i'm over the moon. Apollo Twin Soundcard is on my priorities list. Thanks UA