Terrible company Terrible company. They failed to deliver the double ovens I paid upfront for- then tried to make me give them a credit card authorization for an amount they could not tell me for delivery. When I expressed having hesitation for a blank authorization to charge me, they said I could cancel my order if they keep 35 percent of the 4500 I paid! What! I have never had such a horrible customer service experience. It’s scary. Buyer beware. Please go anywhere else! Like anywhere….

false marketing zero customer service Poor customer service. Passes everything to the vendor. I purchased a stainless steel built in refrigerator vs. panel ready refrigerator from them and it was misclassified. It was not only panel ready but basically I had to assemble the refrigerator. Aj Madison played dumb and refused to try to even attempt to rectify. I’m considering a class action lawsuit if nothing else, to warn consumers. They are worse than a drop ship company. A drop shipper would at least intervene on the consumer end.

Welcome to the Suck Welcome to the suck. I am embarrassed and indignant that I did business with such an uncaring and incompetent business. Prepare for misery with AJ Madison. Once you buy they disappear and pass you to an equally dim witted delivery service called AM Trucking and Home Delivery. In my case two shipments of a stackable Bosch dryer and washing machine. Both shipments appallingly muffed, deliveries missed, installers unprepared to do the work. Be prepared for misery and stress. I will NEVER work with AJ Madison again. Horrible.

Received five products Received five products. Dishwasher missing parts, hole on interior door. Stove had left side pushed in. Because I didn’t open and inspect in the right amount of time allotted they refused to do anything. Open your products immediately otherwise you are hosed.

WARNING! Do not buy from AJ Madison WARNING! Do not buy from AJ Madison. I bought an entire kitchen appliance set; refrigerator, range, microwave, range hood, with accessories. Every piece eventually arrived late but all were damaged. After nine (9) months, I’m still struggling with AJM customer service; they do not respond to email nor do they answer their phones. Not once have they offered to replace damaged units as a first choice towards customer satisfaction. Dealing with AJM has proved to be a very painful experience, one that I’ll never be part of again. I am contacting my credit card company to dispute charges.