Bad, Bad, Bad, Very Bad Terrible company very frustrating have to deal with them the delivery company they use that is supposed to be solid and is as liquid as water they are the worst and it's no coincidence since AJ Madison is no better. So, beware and avoid AJ Madison and their delivery service AM Delivery. Bad, Bad, Bad, Very Bad.

We JUST worked with John Pereira @ AJ… We JUST worked with John Pereira @ AJ Madison. What a great experience! I doubt that shopping for appliances (in our case, a difficult to replace refrigerator) is on the top of anyone's list as a fun thing to do an Sunday afternoon. However, John made it an amazing day. He was patient, knowledgable, friendly, and helpful to the max. And he knows how to make things work in the city, as well. I'd dealt with AJ Madison once before and had a positive experience. This was stellar. Thank you John! Thank you! I'll be recommending you and your firm to all of my friends moving forward.

Totally Trash company Totally Trash company. They put off delivery for 5 times with absolutely NO reason. Now it’s already 2.5 weeks since first scheduled delivery and I haven’t seen the washer and dryer I bought. Remember, never buy anything from AJ Madison or you can never receive your stuff.

Terrible company Terrible company. My wife spent over $4000 on a stove, which the salesman told her that it was complete, the legs were attached and it was "no assembly required". BS, this was a DIY project (plus it was in a massive wooden crate which had to be disassembled, which she was told the delivery company would open it up to be sure no damage.. they didn't), LOTS of assembly, including picking up and supporting a 200+ lb stove to assemble the legs. No way 2 senior citizens could do this, I complained and a day later they called back and say the delivery company would come back and install the legs (10-15 minute job) for $225. Never believe ANYTHING they say. The product is beautiful (ILVE stove) but the customer service sucks big time.

WARNING! Do not buy from AJ Madison WARNING! Do not buy from AJ Madison. I bought an entire kitchen appliance set; refrigerator, range, microwave, range hood, with accessories. Every piece eventually arrived late but all were damaged. After nine (9) months, I’m still struggling with AJM customer service; they do not respond to email nor do they answer their phones. Not once have they offered to replace damaged units as a first choice towards customer satisfaction. Dealing with AJM has proved to be a very painful experience, one that I’ll never be part of again. I am contacting my credit card company to dispute charges.