Excellent product and customer service I bought a moosoo vacuum from Amazon last year. 8 months later the hose connector to the body was broken… contacted the company since it has a one year warranty. The part was out and told it will be shipped once available. ( I was little skeptical, be honest… ). Received a brand new vacuum within a week! Professional communication, emails were promptly answered. I am extremely happy with the product ( light weight and does a great job for everyday easy pickup) and excellent customer service. Definitely will get another one, but cordless. Oh, the plug in version, which is the one I purchased, has a LONG cord. Just FYI.

GARBAGE SERVICE for a product that doesn't last!!! Took company 5 months to act on my inquiry which was 2 months before the warranty expired. They finally sent me a new battery because it would not charge properly. After the unit still would not charge, they refused to help. DISGUSTING SERVICE!!!!!

Absolute garbage Absolute garbage! Only used it a hand full of times on hard wood floors and the motor quit. I contacted customer service, no help at all!! Would not one time good will vacuum. Apparently the motor is a known problem. They sell the motors separately yet they are out of stock. GO FIGURE! P.S. the USA@imoosoo dot com email address is not USA at all. actually Chinese. Buyer beware!

Vacuum was just what I needed Vacuum was just what I needed. Like other reviews, I find that it works great on hardwood and is still effective on carpet but not 100%. Perfect for grabbing to clean up a mess quickly. Would definitely recommend if looking for an affordable, effective, cordless vacuum.

RIPOFF! Moosoo Air Fryer Purchased Moosoo Air Fryer. Before warranty expired it died. Contacted company who stated warranty would replace air fryer but never happened. After many emails saying it was Amazon's responsibility, would I take a reduced refund, etc, etc I was basically told "Tough Luck!" I am unable to located a mailing address in the USA that I could send small claims action too. A friend of mine bought the same air fryer with the same result.