GARBAGE SERVICE for a product that doesn't last!!! Took company 5 months to act on my inquiry which was 2 months before the warranty expired. They finally sent me a new battery because it would not charge properly. After the unit still would not charge, they refused to help. DISGUSTING SERVICE!!!!!

Highly recommend! I just started using this around the house and it’s been fantastic. The battery lasts a long time.I live in a condo with hardwood and area rugs. This vacuum is perfect for that environment. I think it picks up things off the floor and rug adequately. What makes it convenient is cordless, it helps a lot when I clean my house from one room to another so that I don’t have to plug in over and over again. Perfect for me. Love.

Poor quality product and no willingness to honor advertised warranty The cordless stick vacuum stopped working soon after first being used. The company did not honor the warranty. This appears to be a common experience among other buyers. Beware.

Buyer beware, nice packaging doesn't cut it After 3 months of careful use the battery in my Moosoo -8G rotrary shaver, purchased by myself from Walmart, would no longer hold a charge.The 120 AC volt power pack was putting out the correct 8 volts DC and with no signs of damage I contacted customer service by email. I included the Walmart order number, photos of the box and unit and serial number tag, repeated the serial number, and twice gave a clear description of the problem. A lady in their customer service named Anna and I next conversed 4 times in email, her only replies being repeated nonsensical requests for "videos of the defect" and assurances that the claim would then be honored. I should have checked this review website before buying it, is too late now.....Richard Golek, Pinellas Park, Fl

Upright is JUNK! Poor battery life and poor costumer support! I purchased an upright vacuum after purchasing 3 of the small handheld vacuums. The small ones are now into their 3rd year and still work fabulous so I’m figured I’d love the larger model just the same. However, I was very disappointed with this model. It was great until the battery died just after a year. I only used it occasionally in our second home, maybe once or twice a week. After contacting the company, they did nothing to support my issue other than wasting my time with hopeful back and forth emails. Their sixth email just stated that it was no longer under warranty and batteries were not available. So, basically if you’re looking for something that will last beyond a year, this isn’t the brand! When it worked, it was decent but one would expect a vacuum to last longer than this and any good company would back their product. Stay clear, this is JUNK!