Same issue as below Same issue as below. I just purchased this Moosoo Cordless Vacuum 4-in-1 Lightweight Stick Vacuum on Black Friday and everything was find working great and then one day it just won't come on. The light is on but there is no power. Ane the company does not answer the Phone.

DO NOT BUY FROM THIS COMPANY DO NOT BUY FROM THIS COMPANY! My cordless vacuum broke after six months. The company admitted the motor was defective and said they shipped a new replacement motor. After two months of going back and forth, never receiving the motor they told me to contact Amazon. They said they couldn’t replace it. They obviously had no intention of ever sending it and just kept giving me answers that were not truthful.

The company is unresponsive to emails The company is unresponsive to emails. I have emailed them multiple times without getting a response. I have purchased 3 cordless vacuums from them and will not purchase another product as their customer service is lacking. Do yourself a favor and look at another brand.

Dead battery, no reply from company Did this company go under? I’ve been trying to contact them using phone, mail, and their website form but no reply for weeks. When you call their hotline it says they’re currently closed every time I’ve called within business hours. My battery stopped charging and havnt reached a year yet.

Upright is JUNK! Poor battery life and poor costumer support! I purchased an upright vacuum after purchasing 3 of the small handheld vacuums. The small ones are now into their 3rd year and still work fabulous so I’m figured I’d love the larger model just the same. However, I was very disappointed with this model. It was great until the battery died just after a year. I only used it occasionally in our second home, maybe once or twice a week. After contacting the company, they did nothing to support my issue other than wasting my time with hopeful back and forth emails. Their sixth email just stated that it was no longer under warranty and batteries were not available. So, basically if you’re looking for something that will last beyond a year, this isn’t the brand! When it worked, it was decent but one would expect a vacuum to last longer than this and any good company would back their product. Stay clear, this is JUNK!